How to Help Those Affected by flooding in the Valencia Region
Our hearts go out to the people of Valencia as they cope with the devastating impact of recent flooding. With our upcoming European event set to take place in this remarkable city, we feel a deep connection to the community and the people who make it so special. The Palau de Congressos conference center has not been affected and we expect the event to happen as planned. Please consider donating to the relief efforts. Here is a list of ways to donate and organizations that are helping with recovery: HOW TO DONATE. We stand with Valencia in this challenging time and hope for a swift recovery for all those affected.
JOIN US FOR:
Three days of learning, connecting, and growing together as we shift to the sunny side with our first-ever Arival 360 in Valencia, Spain! Join the Arival team—and your passionate peers in the experiences industry—at our beautiful new venue and architectural marvel, the award-winning Valencia Conference Centre. Our insight-packed event is engineered to help your experiences business thrive even amidst constant industry change; we’re bringing together industry thought leaders, innovative tech and distribution partners, and fellow business owners who’ve tackled the same challenges you face yourself. New ideas and new connections will help you future-proof your business and fuel major growth.
GET YOUR HOLIDAY SAVINGS TICKET NOW
PRICING FROM (Excluding VAT):
Small Operator tickets: €899 €599*
Med/Large Operator tickets: €1349 €839*
All Other Companies tickets: €1699 €999*
Strikethrough rate is based on non-member walk-in rate
SAVE UP TO €700 as an Insider Pro Access Member
Insider Pro Access members get 20% off and access to On-Demand event recordings, log in before registering
*For Arival Insider Pro Access members, including 20% savings on in-person events, on-demand sessions from in-person events, our 350+ videos, research library, and Arival | Elevate learning sessions. Learn more here
Cancel for any reason up to 60 days prior to the event for a full refund
WHY ATTEND
PROGRAM OVERVIEW
PLENARY SESSIONS
- Exclusive insights on traveler and industry trends from the latest Arival research.
- The latest on tech, AI, marketing, and experiences innovations—with actionable learnings that you can apply to your business immediately.
- Inspiring talks and in-depth interviews with industry leaders who engage in real conversations about the most pressing topics in our industry.
BREAKOUT SESSIONS
Explore Topics Include:
- Get to know your industry: an introduction to travel & tourism industry structure and distribution
- Introduction to experiences tech
- The essentials of contracting: what to expect when working with resellers
- How to choose (and use) a booking system
- Let’s get direct: essential steps to growing your direct bookings
- Working with OTAs: best practices to grow your bookings
- Getting private right: how to build & run custom experiences profitably
- Tour costing & pricing: fundamentals & best practices
- Google Things to do: how to optimize your profile & get more traffic
Elevate Topics Include:
- Making OTA’s work for you: Leveraging OTA partnerships to scale your business
- Google Things to do: How to drive direct bookings using Google’s toolkit
- The essentials of AI: overview & applications for experiences
- Channel management: strategies & technologies for managing multiple distribution channels and partners
- Pricing strategy: variable & dynamic pricing
- Content distribution
- AI Today: using AI in your experience business
- Beyond OTAs: multi-channel distribution (including hotels, cruise, tour operators,
travel advisors and more) - Direct marketing for experiences:
- Advanced SEO including the impact of AI on Search
- Social, video and influencers
- Website optimization
Spanish Market Breakout Track
Topics will include:
- Distribution and working with resellers
- Growing direct sales and marketing in Spain
- Technology best practices for the Spanish market
- The role of DMOs in the world of in-destination experiences
- Working with visitor attractions
- And more!
TESTIMONIALS
HERE'S WHAT PEOPLE ARE SAYING ABOUT ARIVAL EVENTS
“Great and very inspiring two days at Arival Berlin for Best of Switzerland Tours AG!
The 5th anniversary proved once more that this conference is the #placetobe for #toursandactivities operators, technology providers, OTAs and many more industry professionals to meet and learn how together we can serve our guests better and make life time experience to remember!
Huge thank you to Douglas Quinby and his team for bringing us together and looking very much forward seeing you next year in Valencia!”
Christian Landis
General Manager at Best of Switzerland Tours
“Well, that was my first Arival – here’s a first timers thoughts on the event:
You either need to figure out how to clone yourself or bring a colleague. There are a lot of interesting topics being discussed simultaneously, this Is not just about sales for sales managers. Marketing managers, connectivity managers and CEOs are in the room, bring yours!
Leave the tie at home, this is a relaxed and friendly atmosphere – which is the right environment for discussion.
AI – absolutely a game changer… But I’ve yet to see it applied in a game changing way.
There’s a lot of experts in the room – some of the best discussions are happening outside of the designated sessions, seek them out.
I will be going to Arival again!!”
Alexis Peppis
Head of Sales, Evan Evans Tours and Non Executive Director, UKInbound
“I’m incredibly grateful to have been in the same room as some as the most innovative, influential and knowledgable people within our industry this weekend. It’s completely different to anything I’ve experienced before. Huge thanks to all the key note speakers, panel session participants and Arival for putting on such a unique event.”
Danny Evans
Senior Partnership Manager - Regional Virgin Experiences Days
Hotel
STAY AT THE RECOMMENDED HOTEL WITH PREFERRED RATES
ROOMS ARE LIMITED AND WILL SELL OUT.
Our partner hotel, the beautiful Melia Valencia is located in the trendiest district in Valencia, just steps from the Valencia Congress Center, surrounded by a great choice of restaurants and leisure opportunities.
Special room rates including breakfast are available from 25 April to 3 May.