Arival On-demand

Arival is here for you, wherever you are! We have an incredible library of keynote sessions, panel discussions, workshops, and roundtables. Providing you with the tools and resources you need to build & grow your business.

All On-Demand

How to Operate Your Tour Business

Thursday, August 5 2021 | 10:00 AM SGT

Get Your Tech Set: Best Practices from an Operator’s View

There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from…

Thursday, June 10 2021 | 11:15 AM EST

How to Respond to Custom Quote Requests

It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…

Thursday, November 5 2020 | 15:50 PM EDT

Tour Guide Training, Beyond the Script

Last, but certainly not least, we turn our full attention to tour guides. As well all know, a fantastic guide can make or break a tour. But guiding is so…

Tuesday, November 3 2020 | 00:00 AM

What to Look for in Your Res-Tech

We all know that choosing the right Res-Tech system is one of the most crucial elements to your business -- It's what you and your team are using on a…

Monday, November 2 2020 | 00:00 AM

The Pre- and Post-Tour Customer Journey

Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all…

Thursday, October 29 2020 | 00:00 AM

Pricing in a Pandemic (and the Rebound)

In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing,…

Monday, May 11 2020 | 10:00 AM EST

Improving the Feedback Loop of Tour Reviews

Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to…

Friday, May 8 2020 | 11:00 AM EST

Online Experiences: How to design, build and sell them

Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not…

Thursday, March 19 2020 | 16:00 PM CET

Workshop: Pricing & Marketing in a Downturn

Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions…

Wednesday, October 30 2019 | 11:00 AM

The Science of Designing an Amazing Guest Experience

How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the…

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