Martin Harlow

Executive Consultant

Arival

About Me

Martin is an expert in distribution strategy and connectivity, with a career focused on driving digital transformation in the lodging and experiences industries. He has led initiatives in online bookings, automated reseller partner management, and operational efficiency, helping hospitality and attraction brands adapt to a rapidly evolving market. In multiple senior leadership roles across well-known travel and hospitality companies, Martin has pioneered innovative solutions to industry challenges and contributed to the successful launch and growth of several startups. He is also Chair of the OCTO Spec Committee, a group comprising some of the industry’s most experienced engineers, product leaders, and development teams from leading operators, technology providers, and platforms. In this role, he provides clarity and leadership to ensure initiatives remain relevant, focused, and delivered on time. A sought-after speaker and panellist, Martin regularly shares his expertise on technology, distribution, and commercial strategy. Known for his energy and pragmatic approach, he continues to influence the sector, helping organisations improve performance while embracing practical, forward-thinking solutions.

Experience

  • Owner and Managing Director

    MH Strategic Solutions

    Martin, an expert in distribution strategy & connectivity, was instrumental in the lodging industry’s digital transformation, focusing on online bookings & automated resell partner management. With multiple senior leadership roles in well-known hospitality brands, he helped pioneer solutions for industry challenges, contributing to the success of multiple startup launches. He brings a contagious passion & drive, which is evident in his presentations & subject matter expert panel appearances.

Has Spoken At

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Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

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