Mitch Bach's past Sessions
Monday, March 6 2023 | 14:15 PM
Tour Operator Hot Seat: Live Business Coaching Session
In this session, coaches from the Tourpreneur tour operator community will sit down with one operator and put them in the "hot seat," asking hard questions about their business. Think…
Thursday, October 13 2022 | 10:30 AM PDT*
How to Increase Your Prices by Designing for Delight
A higher-priced tour doesn't need to cost you more. It just needs to be perceived as more valuable by your customer. In this talk we'll look at the tour design…
Wednesday, October 12 2022 | 10:30 AM PDT*
Profit-Driven Storytelling
Your business's growth—and profitability—depends more than you think on the stories you tell. In this first of a two-part session, Mitch and Akila will help you craft your brand story,…
Wednesday, June 9 2021 | 11:45 AM EST
The Wow Factor: The Formula for Creating Moments that Guests Remember
You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…
Wednesday, March 24 2021 | 11:10 AM EST
The Ultimate Blogging Class
The Ultimate Blogging Class Blogging can be a powerful tool to attract eyeballs and convince customers you’re the one to book with. In this essential blogging class for tour and…
Tuesday, March 2 2021 | 10:30 AM EST
Self-Guided Experience Design: An Overview
This workshop walks through the essentials of designing self-guided experiences and how to create a successful experience. What you’ll learn: best practices on self-guided experience design, including itinerary development, scripting,…
Thursday, November 5 2020 | 22:00 PM EST
Using Technology Creatively on Tour
It's 2020: time to look at some ways that you can creatively integrate technology on your tours! In this session, we'll run through a wide variety of smartphone apps, little-known…
Thursday, November 5 2020 | 15:50 PM EDT
Tour Guide Training, Beyond the Script
Last, but certainly not least, we turn our full attention to tour guides. As well all know, a fantastic guide can make or break a tour. But guiding is so…
Thursday, November 5 2020 | 14:00 PM EST
Everything Is Storytelling: Bringing Emotion and Connection to the entire Customer Journey
The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it always…
Thursday, November 5 2020 | 12:40 PM EDT
Entrepreneurship Panel: Tips, Tricks and Advice for New Businesses
When we start our businesses, it's rarely with a perfect roadmap. We learn while doing, and a lot of lessons are learned later than we'd like. Beginning and early-stage businesses…