Operations

Vacation rentals are surging in popularity during the pandemic, and with the right moves, some activity providers could benefit
How much does your team spend answering the same questions over and over? Maybe now is the time to look into deploying a chatbot to cut down your time answering questions so you can spend more time rebuilding your business.
Operators struggle with lack of local health and safety guidelines as they plan their reopening
Akila McConnell, the founder of Unexpected Atlanta, talks plainly about how operators can confront challenging and emotionally charged issues directly with their guests.
Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently.
I’ve always thought of travel as an exercise in a cultural location. Travel is the desire to discover your place in the world by contrasting it with a different culture.
Travelers likely to spend less on tours, activities when they return
The Covid-19 crisis forced tour and travel operators into an all-consuming focus on survival. Now, with containment efforts appearing to work, many businesses look forward to re-opening. But operating in a Covid-19 world will not be business as usual.
A crash course in revenue management by Evan Reece, CEO and co-founder of the ticketing platform Liftopia.
The multi-day, multi-destination sustainable operator recently launched a day tour arm of the business. Here are the key questions we have.