You’re busy. That’s why Arival is making our theater session audio recordings available via podcast distributed by Tourpreneur.

Arival is excited to bring you another way to digest our conference content—while on the go!

All theater sessions at Arival conferences are video recorded. (Here is a video list of the past Arival Bangkok 2019 conference theater sessions.) But you have a business to run. You’re busy. That’s why we’re offering the audio-only version of these sessions, ideal for listening during your morning commute, while walking your dog or while cooking dinner. We hope these recordings are a seamless way for you to digest our business-building content at all times of day—even if you’re not in front of a computer. 

We’re partnering with the in-destination podcast Tourpreneur, hosted by Shane Whaley, to help us distribute these recordings. 

To listen, download Tourpreneur from wherever you get your podcasts, and keep an eye out for episodes with the Arival logo. You can also listen to these podcasts right here, right now. Each episode will also be published on this page. 


Arival Asia Pacific 2019 Podcasts

Why This Online Brand Delivers Offline Experiences

Most think of online travel agencies (OTAs) as simply online resellers of other operators’ products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with KKDay branded experiences. In this talk, the company’s regional executive director explains why, how, and what it means for tour and activity operators.


Roundtable: Operator Talk

No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer and how they offer it. This session brings leading operators from across the region to have their say on the big challenges and trends shaping their decisions today and tomorrow.

Understanding the Muslim Traveler

Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the needs and expectations of the segment are distinct. This session will walk through the essentials of this important market, and cover how operators of tours, activities and attractions can best serve this traveler group.

The View From Google

From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives the Google view on The Best Part of Travel, and what that means for operators of tours, activities and attractions.

Roundtable: There’s No Such Thing As Asia

Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading online travel agencies (OTAs) of tours, activities and attractions to discuss the diverse trends shaping varied travel markets and traveler segments from across the region.


Inside the Indian Traveler

It’s one of the fastest growing travel markets and India’s travelers are hungry for tour and activity experiences across Asia. This research presentation walks through the essentials of the Indian market, and explores how it’s growing, the unique values of Indian travelers and what operators need to know to win them over.


Curating Local Culinary Experiences with Cecilia Leung

“Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour or an activity a local experience?

Here, Hong Kong-based culinary entrepreneur Cecilia Leung shares her insights on creating authentic local experiences through food, and how you can too.


Are Asia’s Super Apps Defining Our Future?

From WeChat and Go-Jek to Grab, LINE, Meituan and more, Asia’s rising Super Apps are just about everywhere. They are offering pretty much everything and are challenging every sector of both online and offline commerce.

How will they change the way your customers plan and book things to do? Walking us through the state of Super Apps and what they mean to creators and sellers of tours, activities and attractions is one of the region’s long-standing experts in digital travel, Brett Henry.


Preserving Cultures, Sustaining Locals and Making Profits

Most online travel startups dream of big funding rounds, big profits and even bigger exits. This startup thinks about preserving Thailand’s diverse culture and supporting local communities. Achi Thamparipattra, CEO and Chief of Fun of HiveSters, sold us on her vision. In this talk, you’ll find out why.


How to Use Data to Improve Your Tours with GetYourGuide’s Abhinav Kumar.

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to design experiences of the future. In this talk, GetYourGuide’s lead for Southeast Asia walks us through their data-driven journey to custom design a tour product with a partner in Bali, and provides insights on how every experience creator can use science as well as art to serve their guests.


Ask Me Anything: AirAsia COO Aaron Sarma

Asia’s iconic low-cost carrier has been methodically, if not so quietly, plotting to win big in tours, activities and attractions. In this interview, we sit down with COO Aaron Sarma to discuss the carrier’s plans for the Best Part of Travel.


Roundtable: OTAs & What’s Next in Distribution.

Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations. This poses many important questions to operators of all sizes and segments. This roundtable of OTA leaders and operators will debate them all—and answer tough audience questions.


Ask Me Anything: Klook with Wilfred Fan.

Klook has in just a few short years grown to become a leading online travel agency (OTA) for tours and activities across Asia. Now, with a $500 million war chest, they have big plans for global expansion. In this in-depth interview, get the inside scoop on one of the most talked-about companies in online travel. Learn where Klook is headed, and what it means for your tour, activity or attraction business.


This is Asia’s Arival – Douglas Quinby, CEO Arival

Douglas Quinby delivers an overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities, and attractions.