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Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Why This Online Brand Delivers Offline Experiences

Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Roundtable: Tours, Attractions or Experiences? An Industry Flux

You’ve heard it many times: Travelers don’t want the same old group tours. Rather, they want authentic experiences served by locals and powered by mobile platforms that make everything accessible…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

The Power of Passion (Plus Some Hawker Chicken & Rice)

How in the world does an Israeli journalist arrive in Singapore and within a few short years develop one of the most talked-about food tours that’s featured by the Singapore…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

The Guts of Growth

Most tour and activity operators start their business with a passion. But once that passion turns into profit, every entrepreneur faces the same questions: What’s next? How do we grow?…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Roundtable: Operator Talk

No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer…

Tuesday, June 25 2019 | 13:00 PM

Distribution 2019 Bangkok

Roundtable: DMOs & the State of In-Destination in Asia

Destination marketing organizations (DMOs) play a pivotal role in driving tourism and advancing the interests of local tours, activities and attractions. This session assembles leaders from some of Asia’s most…

Tuesday, June 25 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Winning the Chinese Outbound Traveler

Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

There’s No Such Thing as Asia

Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

Responsible Tourism as Company Culture & Habit

Raj Gyawali, Founding Director of the leading Nepal tour operator socialtours (and Asia’s first Travelife-certified brand), speaks to building a company culture with responsible practices baked into day-to-day operations. He…

Tuesday, June 25 2019 | 13:00 PM

Research 2019 Bangkok

Preserving Cultures, Sustaining Locals and Making Profits

Most online travel startups dream of big funding rounds, big profits and even bigger exits. This startup thinks about preserving Thailand’s diverse culture and supporting local communities. Achi Thamparipattra, CEO…

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