
Arival Guide : How to Choose a Booking System
The complete guide for operators of tours, activities and attractions to find, evaluate and choose a booking system to improve your operations and grow your business.

Summary
Selecting a booking system is one of the most important business decisions you can make. Whether you are just starting or an experienced operator, whether you are choosing a system for the first time or the fifth, this comprehensive step-by-step guide will help you develop a process for evaluating and choosing a booking system for your tour, activity or attraction operation. In addition to the guide itself, we have also developed several resources to assist you in your decision-making process: an internal needs assessment checklist and worksheet, a vendor evaluation checklist, and a full list of booking systems that specialize in tours, activities and attractions. (Please note the checklists are available for download separately to Insider Pro Access members only or for purchase — details and download link here).WHAT’S IN THIS REPORT:
- Online Booking Systems: An Overview
- The Evaluation Process: How to Get Started
- Developing an Evaluation Plan
- Step 1: Developing a Project Plan with Timeline
- Step 2: Internal Needs Assessment
- Step 3: Vendor Assessment
- Developing an Evaluation Plan
- Assessing Your Business Needs
- Step 1: Demos
- Step 2: Developing an Internal Needs Checklist
- Step 3: Developing a Set of Desired Features & Tools
- How to Evaluate Vendors
- Focus on Your Key Features
- Demos & Rating Features
- Look Beyond Features: A Full Business Evaluation
- Pricing considerations
- Fee per Booking Model
- Subscription Model
- Fee per Booking vs. Subscription: the Bottom Line
- Negotiation
- There Is More to Cost than Price
- Additional Resources:
- Internal Needs Development Worksheet (PRO only)
- Internal Needs Assessment Checklist (PRO only)
- Vendor Assessment Checklist (PRO only)
- List of Booking Systems for Tours, Activities and Attractions
ACCESS THIS REPORT
The Arival Guide to Choosing a Booking System is available for free to Insider Free and Insider Pro Access members. To access it simply sign up for a free account, or ensure you’re logged in. The companion checklists are available for download to Insider Pro Access members or for purchase here.
Become an Insider Pro Access member today and get access to all Arival research, plus many other benefits, starting from $179.