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Arival Guide : How to Choose a Booking System

The complete guide for operators of tours, activities and attractions to find, evaluate and choose a booking system to improve your operations and grow your business.

This report is available to Insider Free and Pro Access Members
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Summary

Selecting a booking system is one of the most important business decisions you can make. Whether you are just starting or an experienced operator, whether you are choosing a system for the first time or the fifth, this comprehensive step-by-step guide will help you develop a process for evaluating and choosing a booking system for your tour, activity or attraction operation. In addition to the guide itself, we have also developed several resources to assist you in your decision-making process: an internal needs assessment checklist and worksheet, a vendor evaluation checklist, and a full list of booking systems that specialize in tours, activities and attractions. (Please note the checklists are available for download separately to Insider Pro Access members only or for purchase — details and download link here).

WHAT’S IN THIS REPORT:

  1. Online Booking Systems: An Overview
  2. The Evaluation Process: How to Get Started
    • Developing an Evaluation Plan
      • Step 1: Developing a Project Plan with Timeline
      • Step 2: Internal Needs Assessment
      • Step 3: Vendor Assessment
  3. Assessing Your Business Needs
    • Step 1: Demos
    • Step 2: Developing an Internal Needs Checklist
    • Step 3: Developing a Set of Desired Features & Tools
  4. How to Evaluate Vendors
    • Focus on Your Key Features
    • Demos & Rating Features
    • Look Beyond Features: A Full Business Evaluation
  5. Pricing considerations
    • Fee per Booking Model
    • Subscription Model
    • Fee per Booking vs. Subscription: the Bottom Line
    • Negotiation
    • There Is More to Cost than Price
  6. Additional Resources:

ACCESS THIS REPORT

The Arival Guide to Choosing a Booking System is available for free to Insider Free and Insider Pro Access members. To access it simply sign up for a free account, or ensure you’re logged in. The companion checklists are available for download to Insider Pro Access members or for purchase here.

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