Workshops
Monday, March 6 2023 | 14:15 PM
Tour Operator Hot Seat: Live Business Coaching Session
In this session, coaches from the Tourpreneur tour operator community will sit down with one operator and put them in the "hot seat," asking hard questions about their business. Think…
Thursday, October 13 2022 | 11:30 AM PDT*
Chat & Messaging: Improve Guest Service & Grow Your Reviews
Chatbots and messaging are becoming commonplace in business-to-customer communication, especially with Gen-Z and millennial travelers. This session explores the role of chat in the customer journey, the opportunity for more…
Tuesday, October 11 2022 | 14:00 PM PDT*
Channel Management: Strategy & Technology
It’s been a much-debated and often misunderstood buzzword of the past few years: channel management. This workshop breaks down what it is, what it isn’t, how to evaluate whether your…
Tuesday, October 11 2022 | 10:45 AM PDT*
Generating Bookings with SEO: What You’ve Been Doing Wrong
Tired of publishing content that can't compete with the big OTAs? This workshop walks through intelligent SEO tactics to help you develop content that drives bookings. We'll discuss the most…
Thursday, February 3 2022 | 09:20 AM
Grow Your Revenue with Gifting
More and more consumers are buying less and less stuff, and spending more on activities and experiences. They’re also giving them as gifts too. This talk from the head of…
Wednesday, February 2 2022 | 11:20 AM
Google Things to do – what it is, and what you should be doing about it right now
Google's 2021 release of their Things to do product is a very exciting step for our industry, offering free direct traffic to Operators. Getting your listings set up, and optimizing…
Thursday, August 5 2021 | 10:00 AM SGT
Get Your Tech Set: Best Practices from an Operator’s View
There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from…
Thursday, June 10 2021 | 11:45 AM ESt
The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences
Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…
Thursday, June 10 2021 | 11:20 AM EST
SEO Essentials for Multi-Day Operators
A critical component of every tour operator’s digital presence is how they appear in organic search. But with the world of SEO and Google algorithms changing so rapidly, it can…
Thursday, June 10 2021 | 11:15 AM EST
How to Respond to Custom Quote Requests
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…
