About Me
Susan is the Chief Growth Officer at Rezdy, a leading global booking software and channel manager for tours, activities and attractions. In her role at Rezdy, Susan is focused on developing and growing Rezdy’s partnerships across the experiences industry. She has deep knowledge of the industry and from many perspectives, having previously led Marriott International’s global tours and experiences business as both an operator of experiences and as an in-destination reseller. She has a passion for digital distribution in travel, stemming from her prior experience as part of the distribution strategy team at Marriott, and while studying at The Hotel School at Cornell. As an avid traveler, she’s well on the way to visiting all of the national parks in the US and makes the most of her trips to Rezdy’s HQ in Australia.
Has Spoken At
Tuesday, October 11 2022 | 14:00 PM PDT*
Channel Management: Strategy & Technology
It’s been a much-debated and often misunderstood buzzword of the past few years: channel management. This workshop breaks down what it is, what it isn’t, how to evaluate whether your…