Wilfred Fan's past Sessions

Back To Speaker

Tuesday, April 29 2025 | 14:30 PM CET

Consumer Trends 2025 Arival | 360 Valencia

Asia’s Outbound Travel Market: Trends & Opportunities for Europe

Asia’s outbound travelers are returning in full force, bringing significant opportunities for European experience operators. This workshop features two trend-packed presentations from Trip.com and Klook, offering exclusive insights into the…

Wednesday, October 2 2024 | 16:30 PM CET

Distribution Arival 360 | San Diego 2024

The Future is Social: Klook, TikTok and Travel’s Next Gen

Google? Nah… Facebook? That’s for my parents. Next-gen travelers are turning to bite-sized video on TikTok, discussions on Discord and inspiration on Instagram to discover, search, and shop. But what…

Wednesday, October 2 2024 | 09:00 AM CET

Technology Arival 360 | San Diego 2024

Hot Takes, Hot Topics!

This roundtable assembles industry leaders of tours, activities and attractions for their views on the biggest trends and developments shaping our industry for 2025 and beyond. This entertaining and thought-provoking…

Tuesday, June 13 2023 | 09:15 AM

Distribution Arival | Activate Bangkok 2023

Fireside Chat with Klook

"Join us for an exclusive interview with the Chief Commercial Officer of Klook, one of Asia's leading online travel agencies (OTAs). We'll dive deep into the travel experiences landscape across…

Monday, March 6 2023 | 16:55 PM

Operations Arival 360 | Berlin 2023

The Outlook for Asia – and What It Means for Europe

Asia Pacific – a primary driver of tourism growth through the preceding decade – is finally reopening, and travelers are poised to return. This session assembles tourism and experiences leaders…

Wednesday, October 12 2022 | 16:00 PM PDT*

Consumer Trends 2022 Las Vegas

The State of Play in Asia

The region that had been a primary driver of tourism growth through the preceding decade has struggled the most during the pandemic – and its path to fully reopening remains…

Tuesday, August 25 2020 | 10:05 AM SGT

Interviews 2020 Virtual Summit - Asia Pacific

The View from Klook: Ask Me Anything

Asia’s biggest OTA for tours and activities has a unique view into the state of the sector across the region, and also made some pivots during the pandemic to domestic…

Tuesday, June 25 2019 | 11:00 AM

Interviews 2019 Bangkok

Ask Me Anything: Klook

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.

Tuesday, March 5 2019 | 13:00 PM

Consumer Trends 2019 Berlin

Understand the Asian Outbound Traveler

Leaders from one of the world’s largest attraction companies and Asia’s rising online travel agency Klook delve into the key trends shaping how Asia’s travelers plan and book their experiences…

X
THE ARIVAL INSIDER PRO ACCESS MEMBERSHIP; YOU GET ALL THIS TO HELP YOU ADVANCE YOUR BUSINESS.

Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Arival.guides
Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021.

Arival.travel articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

X