Arival Las Vegas 2018

October 24 – 28, 2018| ON-DEMAND

If you are involved in Tours, Activities & Attractions — all of the things travelers do when they get there — then join us in Las Vegas. Together, let’s connect our industry, learn and grow!

Las Vegas 2018 Sessions

Las Vegas 2018 Agenda

  • Las Vegas 2018 Sessions
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Thursday, September 27 2018 | 13:00 PM

What Your Customers Want: New Research from Arival

Arival Insights presents new, exclusive research on what travelers want, how they choose and book, and how you can increase your slice of the pie.

Thursday, September 27 2018 | 13:00 PM

The Big Interview with Alex Payne

The CEO of one of the few global touring brands reveals his vision for transforming the iconic tour into an experience for the future. Douglas Quinby interviews Alex Payne, CEO…

Thursday, September 27 2018 | 13:00 PM

Big Voice: The Price of Entry

One of the busiest, donation-only museums had to make the tough call to implement a visitor fee. How they executed the change - and maintained a positive customer experience -…

Thursday, September 27 2018 | 13:00 PM

Unforgettable: The Tours That Get Remembered

Be a Better Guide founder and tour guide whisperer Kelsey Tonner tells us how to connect with guests and create experiences that will stay with customers forever.

Thursday, September 27 2018 | 13:00 PM

Get to Know Your DMO

Do you work with your local destination marketing organization (DMO)? Are you getting everything you should from them? This talk takes you through the essentials every tour and activity operator…

Thursday, September 27 2018 | 13:00 PM

Big Voice: Let’s Add a City – or Several

Learn the growth strategies that Culinary Adventure Co. used to expand its local food tour operation into a national operator, now in six major cities across Canada.

Thursday, September 27 2018 | 13:00 PM

Ask Me Anything: Booking Experiences

The world's biggest accommodation site has set its sights on our sector. Douglas Quinby interviews Ram Papatla, VP of Experiences to discuss Booking.com's plans for the tours, activities, and attractions…

Wednesday, September 26 2018 | 13:00 PM

Tours or Experiences—What Your Customers Want

Exclusive research from Arival Insights on how travelers view "experiences" vs. traditional touring and what is a local, authentic experience.

Wednesday, September 26 2018 | 13:00 PM

Ask Me Anything: Airbnb

Travel's hottest accommodation company intends to redefine tours and activities. We go one on one with Airbnb's North America lead on their plans, and what it means for you.

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