2020 Arival 360
Agenda
Tuesday, October 27 2020 | 00:00 AM
AI Chatbots & Growth with Electronic Waivers
TOMIS presents: The First AI ChatBot in the Tours & Activities Industry! Learn how the TOMIS AI ChatBot can 1) save you time, 2) improve your customer service, and 3)…
Tuesday, October 27 2020 | 14:00 PM EST
Local and Domestic Marketing Strategies
With most International travel on hiatus, domestic and local markets are where the near-term opportunity is. This workshop reviews essential steps every operator should take to pursue customers closer to…
Thursday, October 29 2020 | 00:00 AM
Ask Me Anything: GetYourGuide
The Berlin-based unicorn with a $600 million war chest hasn’t slowed down during the pandemic. The company has continued its push with its own branded experiences, while its CEO has…
Thursday, October 29 2020 | 00:00 AM
Facebook Advertising – Proven Methods and Techniques to Drive Leads during Covid
Join this interactive Buzz session designed for Operators to discuss and share how you have been able to use Facebook successfully during Covid. Chris Torres, an expert marketer with Facebook…
Thursday, October 29 2020 | 00:00 AM
Pricing in a Pandemic (and the Rebound)
In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing,…
Thursday, October 29 2020 | 00:00 AM
How One Operator Chose Their Booking Tech
Choosing a reservations technology system for your business, whether you are large or small, is not easy. Tours and attractions veteran Jason Hackett has done it more than once. In…
Thursday, October 29 2020 | 10:00 AM EST
Reality Check: Operators Respond
This panel assembles leading operators for an in-depth reality check on the state of tours, tourism and distribution for our industry. We’ll take stock of 2020, assess the outlook for…
Thursday, October 29 2020 | 10:20 AM EDT
Keynote: Sunny Skies or Cold Winter? The Outlook for Europe
After a spring season decimated by the global travel lockdown, Europe’s travel industry showed signs of life as countries eased restrictions and the open borders of the Schengen region facilitated…
Thursday, October 29 2020 | 11:15 AM EDT
Make Your Viator Listing Excellent
Viator launched new quality standards for its product listings this past summer. In this workshop, key Viator team members review live listings and provide actionable feedback to help you improve…
Thursday, October 29 2020 | 11:15 AM EDT
The 12 Most Important Changes to Make
The 12 Most Important Changes to Make Across All Your Online Channels Right Now, To Sell in a COVID World COVID may be with us for a while. There are…