2020 Arival 360
Agenda
Thursday, October 29 2020 | 13:20 PM EDT
Diversity: Serving the Black Traveler
From the Americas and Africa to Europe and the world, there is a large, diverse yet distinct segment of global travelers whose travel aspirations and ambitions have been changing and…
Friday, October 30 2020 | 00:00 AM
The Tour (in a Box) Must Go On
Not to be stopped by a global pandemic, this food tour operator of 13 years has sold nearly $250,000 worth of food boxes since March, and she’s just getting started.…
Friday, October 30 2020 | 00:00 AM
Creating New Tours, Partnerships and Opportunities
This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have…
Friday, October 30 2020 | 00:00 AM
The Mindset and Daily Habits of Successful Business Owners
Join this Buzz Session to discuss ideas about how to grow your company. Starting with a brief presentation from Josh Oakes and then a lively discussion, this is a topic…
Friday, October 30 2020 | 00:00 AM
Finger on the Pulse: Measurement and Reporting
Buzz Session: The right reporting and analysis can inform game-changing business decisions. This session will cover some imperative measurement steps, and some of the reports and analysis that are helpful…
Friday, October 30 2020 | 00:00 AM
Going Local
Grow your business with in-market partnerships and targeted local marketing.
Monday, November 2 2020 | 00:00 AM
Tech Talk: The Mobile Self-Guided Tour Landscape
Like it or not, technology will continue to change touring. Some predict automation will replace tour guides altogether. Just how much of our industry will software eat? What are the…
Monday, November 2 2020 | 00:00 AM
Tech Talk: The Self-Guided Traveler
Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer, and the opportunity for operators…
Monday, November 2 2020 | 00:00 AM
The Pre- and Post-Tour Customer Journey
Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all…