Related Sessions
Sunday, March 3 2024 | 16:35 PM CET
Hot Takes, Hot Topics: Operators Weigh In
This roundtable assembles industry leaders of tours, activities and attractions from across Europe for their views on the state of our industry and the outlook for 2024 and beyond. This…
Sunday, March 3 2024 | 15:00 PM CET
From Search to Ask: Gen AI & the View from Google
Generative AI is poised to change how all of us interact with technology: computers transform from tools to actors, and the hottest new programming language may be the very human…
Sunday, March 3 2024 | 10:05 AM CET
No Free Pass: Ask Me Anything with Go City
It’s one of the biggest – and underestimated – distribution channels in tours and attractions: the multi-attraction pass. The core proposition of bundling the top things to do in a…
Sunday, March 3 2024 | 09:25 AM CET
Crafting the Extraordinary: Innovation & the Experience Economy
It’s the fundamental dilemma facing all entrepreneurs, but it’s especially important amid a time of extraordinary change in tours, activities and attractions: how do we innovate? This talk from Claus…
Wednesday, November 29 2023 | 11:00 AM
ARIVAL | ELEVATE : Perfecting Guest Communications for Post-Booking Excellence – 29 Nov 2023
We’ve all heard that “nobody reads the email”. Guest communications are an essential bridge connecting tour operators and their customers, ultimately contributing to their success and the satisfaction of their…
Wednesday, October 25 2023 | 11:00 AM
ARIVAL | ELEVATE: Mastering Pricing Strategies for Tour Operators – 25 Oct 2023
Formalizing your pricing strategy isn’t just about setting a number. They are a crucial element of a tour operator’s overall business strategy. They can make the difference between a thriving,…
Tuesday, October 10 2023 | 16:30 PM
Google Things to do – It Starts with Your Free Google Business Profile Page
Google's Colin Keogh illustrates the importance and best practices for creating your Google Business Profile (GBP). Once you have your profile page set up, you're ready to be listed as…
Tuesday, October 10 2023 | 13:00 PM
Beyond Generative AI
Generative AI has sparked a revolution of innovation across all industries, and it’s just getting started. This session from technology futurist and innovation consultant Marc Mekki takes us beyond the…
Wednesday, June 14 2023 | 14:45 PM
Hot Pot, Hot Topics!
This roundtable assembles industry leaders of tours, activities and attractions from across Asia for their views on the state of our industry and the outlook for 2023 and beyond. This…
Wednesday, June 14 2023 | 14:20 PM
The Future of Experiences: Sustainability at Scale
Travelers want amazing experiences, but they also increasingly want to know they are doing good – good for destinations and good for local communities with minimal environmental impact. This talk…