Related Sessions
Thursday, October 29 2020 | 13:20 PM EDT
Diversity: Serving the Black Traveler
From the Americas and Africa to Europe and the world, there is a large, diverse yet distinct segment of global travelers whose travel aspirations and ambitions have been changing and…
Thursday, October 29 2020 | 00:00 AM
Pricing in a Pandemic (and the Rebound)
In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing,…
Thursday, October 29 2020 | 00:00 AM
How One Operator Chose Their Booking Tech
Choosing a reservations technology system for your business, whether you are large or small, is not easy. Tours and attractions veteran Jason Hackett has done it more than once. In…
Tuesday, October 27 2020 | 00:00 AM
AI Chatbots & Growth with Electronic Waivers
TOMIS presents: The First AI ChatBot in the Tours & Activities Industry! Learn how the TOMIS AI ChatBot can 1) save you time, 2) improve your customer service, and 3)…
Monday, October 26 2020 | 11:40 AM EDT
The Planning Mindset: Let’s Dive In
This workshop delves into the methodology outlined in the morning’s Planning amid Uncertainty keynote. Join Casey as he walks through each step, helps you run your own self-assessment to hone…
Monday, October 26 2020 | 11:20 AM EDT
Keynote: Planning Amid Uncertainty
Keynote: Planning Amid Uncertainty Casey Clark, CEO, Cultivate Advisors Many in tours, activities and attractions face big questions: how to keep going, how and when to restart, how to plan…
Monday, October 26 2020 | 00:00 AM
Earned Media and Word of Mouth Techniques to Earn Domestic Bookings
As the most trusted form of marketing media and the most likely to stimulate a customer to action, Earned Media (also described as Word-of-Mouth) will play a vital role in…
Tuesday, August 25 2020 | 13:40 PM SGT
The New Digital Imperative
The pandemic is creating a new digital urgency. It is already accelerating online booking as travelers do more advanced planning and booking, and operators are required to restrict capacity and…
Tuesday, August 25 2020 | 13:30 PM SGT
A Tours & Activities Tech Primer
It’s more imperative than ever for operators to get their tech in order. This short presentation and follow-up discussion with technology experts will provide an essential tech overview to help…
Friday, June 5 2020 | 11:00 AM EST
Successful Pivots: How to Not Go Out of Business
Successful Pivots: How to Not Go Out of Business Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do…