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Tuesday, August 3 2021 | 10:00 AM SGT

Research 2021 Accel - APAC Tech & Distribution Forum

The Operator View: Sydney Opera House

One of the world’s most iconic buildings and a leading visitor attraction in Australia, the Sydney Opera House has been tackling tough questions as it rethinks its tech and distribution.…

Monday, August 2 2021 | 10:00 AM SGT

Distribution 2021 Accel - APAC Tech & Distribution Forum

Ask Me Anything: KKDay

This Taipei-based OTA has raised more than $100 million and set its sights on regional domination on the online distribution of tours, activities, attractions and experiences, Part of that strategy…

Thursday, June 10 2021 | 11:45 AM ESt

Marketing 2021 Accel - The Multi-Day Tours Forum

The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences

Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…

Thursday, June 10 2021 | 11:15 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

How to Respond to Custom Quote Requests

It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…

Thursday, June 10 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Solving the Pain of Payments

Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to  minimize expensive…

Thursday, June 10 2021 | 10:00 AM EST

Research 2021 Accel - The Multi-Day Tours Forum

Putting Purpose First: Lessons Learned from Three Decades of Tour Operating

Cycling tour pioneer Lauren Hefferon shares her learnings since the founding of leading cycling tour company Ciclismo Classico more than 30 years ago. She shares her experience as the first…

Thursday, June 10 2021 | 00:00 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation

As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…

Wednesday, June 9 2021 | 11:45 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

The Wow Factor: The Formula for Creating Moments that Guests Remember

You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…

Wednesday, June 9 2021 | 11:20 AM EST

Research 2021 Accel - The Multi-Day Tours Forum

Hot Topics: Operators Weigh In

This panel discussion delves into all of the big challenges and key trends facing the multi-day sector. Expect a no-holds-barred discussion with innovative operators on the outlook for the market…

Wednesday, June 9 2021 | 11:00 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

How to Choose Your Tech (and Not Spend a Million Bucks)

With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…

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