Sessions
Thursday, October 13 2022 | 10:30 AM PDT*
Connectivity & the Case for Standards, presented by OCTO
With hundreds of booking and ticketing systems, hundreds (or thousands) of distributors, any many, many more operators, technology connectivity for third-party distribution has never been more important. While much progress…
Thursday, October 13 2022 | 10:30 AM PDT*
How to Increase Your Prices by Designing for Delight
A higher-priced tour doesn't need to cost you more. It just needs to be perceived as more valuable by your customer. In this talk we'll look at the tour design…
Thursday, October 13 2022 | 09:30 AM PDT*
Google Things to do: An Essential Guide to Listings & Ads for Operators & Attractions
The world’s biggest search engine has taken a big step into the Best Part of Travel with Google Things to do, an initiative that presents attraction and experience ticket prices…
Thursday, October 13 2022 | 09:30 AM PDT*
Sustainability and Stewardship—What They Really Mean and the Practices that Work!
Sustainability and outdoor stewardship remain highly important for many travelers coming out of the pandemic, but companies are still having a hard time navigating which practices are going to make…
Wednesday, October 12 2022 | 16:00 PM PDT*
The State of Play in Asia
The region that had been a primary driver of tourism growth through the preceding decade has struggled the most during the pandemic – and its path to fully reopening remains…
Wednesday, October 12 2022 | 16:00 PM PDT*
The Audacity to Go There: Tours in the Hood
From dope Black murals, afrobeats, cheesesteaks and mom-and-pop shops, this social impact entrepreneur and self-described hood advocate delivers experiences that immerse visitors into the sights, sounds, tastes and community well…
Wednesday, October 12 2022 | 16:00 PM PDT*
The Whole Donut
This is the story of how a digital marketing expert and donut aficionado took his sweet signature tour from a single successful city to 13 locations, including three overseas.
Wednesday, October 12 2022 | 16:00 PM PDT*
The Future of the Experience Economy: Fireside Chat with Michael Zeisser
This one-time executive of Liberty Media and Alibaba currently serves on the board of directors for GetYourGuide, Fever, Atlas Obscura and Easol and runs the only investment fund dedicated to…
Wednesday, October 12 2022 | 11:30 AM PDT*
What is Accessible Travel
The world's largest minority group is people with a physical or intellectual disability, estimated by the World Health Organization to be 15% of the overall population. Accessible tourism practices ensure destinations,…
Wednesday, October 12 2022 | 10:30 AM PDT*
Yielding Up: A Deep Dive on Dynamic Pricing & Revenue Management
Revenue management may be standard practice in other parts of travel, but it’s still early days in tours and attractions, with less than 1% of attractions engaging in dynamic pricing.…