Building a Global Tours & Activities Brand

From flight and hotels to footwear, food and cups of coffee, global brands are a part of our daily life. The consumer’s bread and butter, so to speak. But few…

Getting Direct: OTAs & the Future of Distribution

OTAs have dominated the headlines in tours and activities, but many operators are much more focused on going direct. How will distribution unfold as we head into 2022? What will…

What’s Ahead for Res Tech & Connectivity in APAC

There are more options for res tech and distribution for operators than ever before. And there are more changes afoot with two major regional OTAs offering competing reservation systems. This…

OTAs, Tech & the Outlook for Tours & Attractions

Digital, distribution, and online platforms are ushering in dramatic change, from how travelers plan and book to how operators and distributors connect. The pandemic has only accelerated the need for…

A Direct Discussion with Direct Marketers

We'll kick off the MasterClass with a panel of the three most experienced marketers in the tours, activities and attractions sector. What trends in Direct Booking marketing are they seeing?…

Building, Buying, Branding: Paths to Growth in 2021 & Beyond

The past 15 months has dramatically changed our industry, creating new opportunities for growth, with big changes at Urban Adventures, Hornblower, and even an OTA acquiring tour operators. This session…

The Business Case for Self-Guided

A fast-paced discussion with leaders of top self-guided tour platforms on what makes a great tour, what’s the right business model, and how an operator should decide if they should…

Arival Town Hall: Inside Airbnb Experiences

Arival Town Hall: Inside Airbnb Experiences Airbnb has grown Experiences remarkably to more than 40,000 listings in 90+ countries worldwide and had a profound impact on tours, activities, and attractions.…

Entrepreneurship Panel: Tips, Tricks and Advice for New Businesses

When we start our businesses, it's rarely with a perfect roadmap. We learn while doing, and a lot of lessons are learned later than we'd like. Beginning and early-stage businesses…

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