Operator Stories

Spain-based food tour operator Devour Tours has joined City Experiences’ growing portfolio of land-based experiences
Small groups, locals, direct booking? Not for ghost tour operator Auld Reekie Tours. They’re all in on OTAs, international visitors, and bigger groups
Selling a business takes longer than you think, and can have financial, as well as legal and emotional, implications
Local and regional travelers have taken to Malahat SkyWalk in droves, but it needed to be sensitive to the situation, keep marketing tight and make sure the community were on their side
Intrepid Travel’s campaign is helping vaccinate those in remote communities, educate people and raise awareness of the need for vaccine equity
Operators should be leveraging customer UGC in their marketing. Here’s how Flytographer gathers and deploys authentic content at scale
Lauren Hefferon of Ciclismo Classico on passion, marketing and getting back to basics
Outdoor operators are looking at a strong summer season. Brandon Gonski of Glacier Raft Company shares his tips to make sure it’s successful
Preparing to reopen your tour, attraction or experience may feel like a daunting task. Arival spoke to Key West Food Tours and Savannah Taste Experience to find out what to expect.
The CEO of Eating Europe is preparing for Arival’s Spring into Summer Forum. He tells us why 2021 will be hard work, but better than 2020.

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