Related Sessions

Monday, November 2 2020 | 00:00 AM

Tech Talk: The Mobile Self-Guided Tour Landscape

Like it or not, technology will continue to change touring. Some predict automation will replace tour guides altogether. Just how much of our industry will software eat? What are the…

Monday, November 2 2020 | 00:00 AM

Tech Talk: The Self-Guided Traveler

Will smartphones and apps replace tour guides? Or can they amplify a tour and attraction operator’s product portfolio? This talk explores the self-guided tour customer, and the opportunity for operators…

Monday, November 2 2020 | 00:00 AM

Sightseeing with Your Phone

Join this roundtable to hear the success stories and challenges other operators have experienced when using smartphones and digital technologies as ‘tour guides’. How can these tours be developed? Are…

Monday, November 2 2020 | 00:00 AM

Covid Christmas: How Operators Should Prepare

How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than…

Friday, October 30 2020 | 00:00 AM

Going Local

Grow your business with in-market partnerships and targeted local marketing.

Thursday, October 29 2020 | 00:00 AM

How One Operator Chose Their Booking Tech

Choosing a reservations technology system for your business, whether you are large or small, is not easy. Tours and attractions veteran Jason Hackett has done it more than once. In…

Tuesday, October 27 2020 | 00:00 AM

AI Chatbots & Growth with Electronic Waivers

TOMIS presents: The First AI ChatBot in the Tours & Activities Industry! Learn how the TOMIS AI ChatBot can 1) save you time, 2) improve your customer service, and 3)…

Monday, October 26 2020 | 00:00 AM

Earned Media and Word of Mouth Techniques to Earn Domestic Bookings

As the most trusted form of marketing media and the most likely to stimulate a customer to action, Earned Media (also described as Word-of-Mouth) will play a vital role in…

Tuesday, August 25 2020 | 13:40 PM SGT

The New Digital Imperative

The pandemic is creating a new digital urgency. It is already accelerating online booking as travelers do more advanced planning and booking, and operators are required to restrict capacity and…

Tuesday, August 25 2020 | 13:30 PM SGT

A Tours & Activities Tech Primer

It’s more imperative than ever for operators to get their tech in order. This short presentation and follow-up discussion with technology experts will provide an essential tech overview to help…

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CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

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Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

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