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Thursday, June 10 2021 | 10:00 AM EST

Research 2021 Accel - The Multi-Day Tours Forum

Putting Purpose First: Lessons Learned from Three Decades of Tour Operating

Cycling tour pioneer Lauren Hefferon shares her learnings since the founding of leading cycling tour company Ciclismo Classico more than 30 years ago. She shares her experience as the first…

Thursday, June 10 2021 | 00:00 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation

As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…

Wednesday, June 9 2021 | 11:45 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

The Wow Factor: The Formula for Creating Moments that Guests Remember

You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…

Wednesday, June 9 2021 | 11:20 AM EST

Research 2021 Accel - The Multi-Day Tours Forum

Hot Topics: Operators Weigh In

This panel discussion delves into all of the big challenges and key trends facing the multi-day sector. Expect a no-holds-barred discussion with innovative operators on the outlook for the market…

Wednesday, June 9 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Multi-day Goes Digital: Designing the New Customer Experience

More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…

Wednesday, June 9 2021 | 11:00 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

How to Choose Your Tech (and Not Spend a Million Bucks)

With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…

Wednesday, June 9 2021 | 10:40 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

The Future of Multi-Day Distribution

The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…

Wednesday, June 9 2021 | 10:20 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Bruce Poon Tip, Founder, G Adventures

In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…

Monday, May 24 2021 | 10:00 AM SGT

Consumer Trends 2021 Dubai

The Best Part of Travel: Arabia’s Arival

Our industry—tours, activities, attractions, events, experiences—is not just the third-largest part of travel; it’s why people travel in the first place. Douglas Quinby shares exclusive Arival research on the outlook…

Monday, May 24 2021 | 10:00 AM SGT

Interviews 2021 Dubai

Ask Me Anything: Zeina Dagher, CEO, Emaar Entertainment

This one-time intern rose to become the CEO of the leisure attractions division of one of the U.A.E.’s leading property development firms. Responsible for the strategy of some of the…

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