Related Sessions
Wednesday, October 30 2019 | 11:00 AM
Online Expectations of the Next Gen
We all know lots of reviews and great photos are essential, but the next generation of travelers want something more. Drawing on parallels from online retailing, one of the world’s…
Wednesday, October 30 2019 | 11:00 AM
Traveler Trends: What Your Customers Want
Arival returns with its in-depth look at U.S. travelers and what they want from tour, activity and attraction operators for 2020. Arival’s new research looks at everything from how travelers…
Tuesday, October 29 2019 | 11:00 AM
Disruption is Universal
No matter how large or how small, no company is immune to the disruption that technology innovation and changing traveler demands can bring. In this session, you’ll learn how Universal,…
Monday, July 1 2019 | 11:00 AM
This is Asia’s Arival
An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.
Wednesday, June 26 2019 | 13:00 PM
Inside the Indian Traveler
It’s one of the fastest-growing travel markets and India’s travelers are hungry for tour and activity experiences across Asia. This research presentation walks through the essentials of the Indian market…
Wednesday, June 26 2019 | 13:00 PM
The View from Google
From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives…
Tuesday, June 25 2019 | 13:00 PM
What Your Customers Want: Asia Pacific
Traveler wants and expectations are changing faster than ever. This presentation, featuring exclusive research from Arival and its partners, explores trends across Asian, U.S. and European travelers visiting Asia, and…
Tuesday, June 25 2019 | 13:00 PM
Winning the Chinese Outbound Traveler
Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to…
Tuesday, June 25 2019 | 13:00 PM
Understanding the Muslim Traveler
Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the…
Tuesday, June 25 2019 | 11:00 AM
OTAs & Whats Next in Distribution
Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…