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Thursday, April 16 2020 | 17:00 PM CET

Distribution 2020 Arival Online

Roundtable: Reservations Tech in a Post-Covid World

Roundtable: Reservations Tech in a Post-Covid World Thursday, 16 April 2020, 11am EST, 17:00 CET, 18:00 Athens Presenters: Maria Aivalioti, COO, Travelotopos Hjalti Baldursson, CEO, Bokun Scott Zimmerman, CEO, Xola…

Wednesday, April 15 2020 | 09:00 AM EST

Distribution 2020 Arival Online

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…

Monday, March 30 2020 | 17:00 PM CET

Operations 2020 Arival Online

Our Greatest Assets – Managing Guides and Staff in Turbulent Times

Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online…

Thursday, March 26 2020 | 17:00 PM CET

Distribution 2020 Arival Online

Workshop: Refresh Your Tech (Now’s the Time)

Workshop: Refresh Your Tech (Now’s the Time) Thursday, 26 March 2020, 12:00 EST & 17:00 CET Presenters: Christian Watts, Founder & CEO, Magpie; Todd Kersey, Founder & CEO, iOutdoor Times…

Monday, March 23 2020 | 18:00 PM CET

Operations 2020 Arival Online

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now

Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may…

Thursday, March 19 2020 | 16:00 PM CET

Operations 2020 Arival Online

Workshop: Pricing & Marketing in a Downturn

Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions…

Wednesday, October 30 2019 | 11:00 AM

Operations 2019 Orlando

Using Customer Insights to Create Culinary Experiences

What makes the ideal customer experience? How do you design your tours, activities or experiences to great the best possible outcome? The co-founder of one of the largest online culinary…

Wednesday, October 30 2019 | 11:00 AM

Operations 2019 Orlando

The Science of Designing an Amazing Guest Experience

How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the…

Wednesday, October 30 2019 | 09:30 AM

Technology 2019 Orlando

Tools for Tomorrow’s Operator

How travelers experience a tour, an attraction or activity and the ways in which operators can deliver those experiences are changing rapidly. In this first-time session at Arival, we feature…

Tuesday, October 29 2019 | 11:00 AM

Distribution 2019 Orlando

Hotels Want You – Marriott

Travelers may stay in rooms, but they seek experiences, and lodging providers can be a key point of sale for operators. In this talk, we’ll hear how the world’s biggest…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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