About Me
Nichole joined Montparnasse 56 Group in 2013 as Managing Director of 360 CHICAGO (formerly John Hancock Observatory). In that time, she has overseen a $12 million investment into the Chicago icon, the repositioning and introduction of a new brand and built a team that propelled the operation to record high attendance levels. As a member of the Executive Committee for parent company M56 Group, she also supports future development and site assessment for the group. She is excited and honored to further define 360 CHICAGO Observation Decks as the premiere destination for visitors and locals alike to Chicago. A graduate of DePaul University, Nichole spent nearly 15 years in the hotel industry before joining Montparnasse 56 Group, holding a variety of sales and management positions in Chicago and Washington DC. She is proud to serve on US Travel Association’s National Council of Attractions and Experiences and also serves as an Officer and on the Executive Committee and Board of Directors for the Magnificent Mile Association. A 23-year Chicago resident, visits to 360 CHICAGO have been a favorite of Nichole’s from the very beginning, when she first delighted in the views of Michigan Avenue, Lincoln Park and Navy Pier. She spends her free time with her young daughter and family, finding rare moments to pick up a novel and taking in the beautiful skyline from the waters of Lake Michigan.
Has Spoken At
Wednesday, October 30 2019 | 09:30 AM
Tools for Tomorrow’s Operator
How travelers experience a tour, an attraction or activity and the ways in which operators can deliver those experiences are changing rapidly. In this first-time session at Arival, we feature…