Related Sessions

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Wednesday, June 3 2020 | 13:00 PM EST

Research 2020 Arival Online

Think Differently: DMOs to work with Local Operators

Think Differently: It is time for DMOs to work with Local Tours, Activities, Attractions & Experiences Destination Marketing Organizations (DMOs) are typically government-funded tourism marketing offices for cities, states, and…

Tuesday, June 2 2020 | 11:00 AM EST

Consumer Trends 2020 Arival Online

The Path Ahead for Ticketed Attractions

The Path Ahead for Ticketed Attractions The world’s greatest monuments, amusements, museums, observatories, and cultural sites have gone from over-tourism to no tourism in a matter of days. Now they…

Friday, May 29 2020 | 11:00 AM EST

Operations 2020 Arival Online

Managing Your Insurance Program for Tourism Operators

Managing Your Insurance Program We’ll discuss approaches to risk management and insurance specific to tourism operators as we navigate the COVID-19 pandemic. What should you be doing now to scale…

Monday, May 11 2020 | 10:00 AM EST

Operations 2020 Arival Online

Improving the Feedback Loop of Tour Reviews

Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to…

Friday, May 8 2020 | 11:00 AM EST

Marketing 2020 Arival Online

Online Experiences: How to design, build and sell them

Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not…

Wednesday, April 22 2020 | 11:00 AM EST

Operations 2020 Arival Online

Virtual Tours: Should You Do It? (and if so how)?

Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in…

Wednesday, April 15 2020 | 09:00 AM EST

Distribution 2020 Arival Online

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…

Tuesday, April 7 2020 | 10:00 AM SGT

Interviews 2020 Arival Online

Ask Me Anything: Rod Cuthbert, Founder, Viator

Ask Me Anything: Rod Cuthbert, Founder, Viator Tuesday, 7 April 2020, 12:00 Sydney, 10:00 Singapore (Monday, 6 April at 10pm EST) Interviewer: Douglas Quinby, Co-founder & CEO, Arival The Melbourne,…

Thursday, April 2 2020 | 16:00 PM CET

Interviews 2020 Arival Online

Ask Me Anything: Tao Tao, Co-Founder and COO at GetYourGuide

Ask Me Anything: Tao Tao, Co-Founder and COO at GetYourGuide Thursday, 2 April 2020, 10am EST & 16:00 CET Interviewer: Douglas Quinby, CEO, Arival The Berlin-based unicorn with a $600…

Monday, March 30 2020 | 17:00 PM CET

Operations 2020 Arival Online

Our Greatest Assets – Managing Guides and Staff in Turbulent Times

Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online…

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Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

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