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Thursday, September 27 2018 | 13:00 PM
Big Voice: el precio de entrada
One of the busiest, donation-only museums had to make the tough call to implement a visitor fee. How they executed the change - and maintained a positive customer experience -…
Thursday, September 27 2018 | 13:00 PM
Unforgettable: The Tours That Get Remembered
Be a Better Guide founder and tour guide whisperer Kelsey Tonner tells us how to connect with guests and create experiences that will stay with customers forever.
Thursday, September 27 2018 | 13:00 PM
Gran Voz: Añadamos una ciudad, o varias
Conozca las estrategias de crecimiento que Culinary Adventure Co. utilizó para convertir su empresa local de viajes gastronómicos en un operador nacional, presente ahora en seis grandes ciudades de Canadá.
Miércoles, 26 Septiembre 2018 | 13:00 PM
Selling Stuff with Humor
How you can use humor to connect with customers and sell more stuff. And have a laugh, too.
Miércoles, 26 Septiembre 2018 | 13:00 PM
What the Heck Are We (and How Do We Brand)?
This roundtable of marketing masters from Tours, Activities & Attractions explores the power and potential of brands to transform our marketplace.
Miércoles, 26 Septiembre 2018 | 13:00 PM
Ayuda con Yelp: Cómo utilizar los sitios de reseñas en línea para hacer crecer su negocio
Más de nueve de cada 10 consumidores recurren a sitios de reseñas para elegir una experiencia o negocio local. Probablemente haya visto su negocio en sitios de reseñas como Yelp, pero ¿ha...
Miércoles, 26 Septiembre 2018 | 13:00 PM
Weathering the Storm Staying Strong When Your Reputation is Under Attack
Hear some of the valuable lessons learned from one of our industry's biggest brands as it picks up and moves forward amid one of the toughest PR challenges imaginable.
Tuesday, September 25 2018 | 13:00 PM
Redefining Brands in an Online World
GetYourGuide is redefining the OTA-supplier dynamic with its new branded tour experiences. Hear what Project Incredible means for the future of tours and activities in an online world.
Tuesday, September 25 2018 | 13:00 PM
Let’s Get Corporate
This company has built a profitable niche selling tickets and activities through corporate benefit programs.
Tuesday, September 25 2018 | 13:00 PM
The Other Tour Operators
OTAs aren't everything. Packaged tour operators and travel agencies mean big business. Learn how they can help you find more customers.