Operator Business Tips

The Payroll Protection Program may be over, but there are still public and private programs to help struggling tourism businesses
TikTok is the easiest place for operators to share video content. Quickly approaching 1 billion users, it’s a fun place to show off your experiences
Last month HOHO operator Open Tour Paris and the Original Tour Company announced a rebrand to TootBus — but there’s a lot more to the change than just a name. Here are five things the newly branded HOHO company is doing as travel comes back
Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
Finding the right staff is not an easy process. Arival spoke to GetYourGuide to discover their top tips for hiring the best people
Tour operator, packaged tour, vacation, incoming, outbound, receptive, DMC … There's no shortage of industry lingo for multi-day tour operators. So here’s a simple Arival guide to help you demystify the multi-day jargon

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