Douglas Quinby

Many watersport and boat tour operators have ridden an incredible wave of growth as the pandemic sent travelers from cities and crowds to the great outdoors. But can they sustain this growth? Here’s their story in five charts
The pandemic has driven big changes in how travelers are planning park visits, and amusement and theme park operators not prepared for the digital shift could find themselves falling behind
Distribution in tours, activities and attractions is fragmented, complex, and there’s way too much jargon. So we’ve tried to make it simple. Get our short guide with terms, definitions and very readable diagrams
In 2021 it’s all about the experience, and travelers are willing to pay for it
Google is officially announcing Things to Do today. Here’s a handy list of reservation systems, channel managers and OTAs integrating with the new initiative
Covid restrictions pushed many visitor attractions to require advanced purchase online with timed-entry, but most travelers say flexibility matters more
The pandemic has rapidly accelerated online booking in a sector long a laggard when it comes to digital ticketing
With so much debate in the United States over mask mandates and vaccine passports, we thought we’d shed a little data on the matter for tour, activity and attraction operators. Here’s what your customers think
We had all hoped much of the pandemic would be behind us by October, but with the very concerning situation in Florida, we have taken the difficult decision to find new dates and location for the conference. We are also outlining our approach to health and safety
Google quietly rolled out a trial run of its new Things To Do display for attraction business listings. We took a close look at a number of listings, and this soft launch is a bit rough around the edges. It shows just how hard it can be — and how much there is to do — even for a tech giant like Google in our sprawling, complex industry. Here’s why, and what you need to know

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