Douglas Quinby

Covid restrictions pushed many visitor attractions to require advanced purchase online with timed-entry, but most travelers say flexibility matters more
The pandemic has rapidly accelerated online booking in a sector long a laggard when it comes to digital ticketing
With so much debate in the United States over mask mandates and vaccine passports, we thought we’d shed a little data on the matter for tour, activity and attraction operators. Here’s what your customers think
We had all hoped much of the pandemic would be behind us by October, but with the very concerning situation in Florida, we have taken the difficult decision to find new dates and location for the conference. We are also outlining our approach to health and safety
Google quietly rolled out a trial run of its new Things To Do display for attraction business listings. We took a close look at a number of listings, and this soft launch is a bit rough around the edges. It shows just how hard it can be — and how much there is to do — even for a tech giant like Google in our sprawling, complex industry. Here’s why, and what you need to know
Google has told its OTA and tech partners that booking through Google My Business will end August 1. Here are five things you should know
Last month HOHO operator Open Tour Paris and the Original Tour Company announced a rebrand to TootBus — but there’s a lot more to the change than just a name. Here are five things the newly branded HOHO company is doing as travel comes back
A new report from Arival details how new entrants, new business models and digital disruption are changing the global landscape for multi-day tours
The technology landscape for multi-day tour operators is as diverse and complex as any in travel and tourism. It’s also underdeveloped. Here’s our first effort to demystify the tech landscape for multi-day tour operators — but more work needs to be done
A quick guide to help tour operators and DMCs understand the growing landscape of online travel agencies for custom and scheduled multi-day tours

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