Rethinking the Tour for the Self-Guided World

03/03/2021 10:30 AM EST

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No, you can’t just copy and paste your in-person tour script to a self-guided experience. Self-guided experiences require tour operators to reimagine the experience from the ground up, and also create opportunities for upsells, niche experiences, and more that can enhance the customer experience and add to the bottom line. This session will explore the possibilities for self-guided experiences beyond the conventional tour.

Event: 2021 Accel - Self-Guided Tours Forum

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