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Wednesday, June 9 2021 | 11:00 AM EST

Operations 2021 Accel - The Multi-Day Tours Forum

Multi-day Goes Digital: Designing the New Customer Experience

More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…

Wednesday, June 9 2021 | 10:40 AM EST

Distribution 2021 Accel - The Multi-Day Tours Forum

The Future of Multi-Day Distribution

The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…

Wednesday, June 9 2021 | 10:20 AM EST

Interviews 2021 Accel - The Multi-Day Tours Forum

Ask Me Anything: Bruce Poon Tip, Founder, G Adventures

In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…

Monday, May 24 2021 | 10:00 AM SGT

Consumer Trends 2021 Dubai

The Best Part of Travel: Arabia’s Arival

Our industry—tours, activities, attractions, events, experiences—is not just the third-largest part of travel; it’s why people travel in the first place. Douglas Quinby shares exclusive Arival research on the outlook…

Monday, May 24 2021 | 10:00 AM SGT

Interviews 2021 Dubai

Ask Me Anything: Zeina Dagher, CEO, Emaar Entertainment

This one-time intern rose to become the CEO of the leisure attractions division of one of the U.A.E.’s leading property development firms. Responsible for the strategy of some of the…

Monday, May 24 2021 | 10:00 AM SGT

Research 2021 Dubai

The Truly Connected Trip

This candid interview with the head of technology at Abu Dhabi’s D.C.T., Peter Jamieson, looks at how the capital of the U.A.E is looking to reimagine the guest experience by…

Monday, May 17 2021 | 21:00 PM EST

Operations 2021 Accel - Direct Booking MasterClass

Revenue Expansion with Direct Booking Automation Tools

This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…

Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 19:30 PM CET

Research 2021 Accel - Spring into Summer

The State of Operators in the U.S.

What’s the state of tours, activities and attractions in the U.S. and the outlook for the season ahead? How are they preparing for the coming season and the resumption of…

Wednesday, May 5 2021 | 12:50 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences

We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…

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