Related Sessions
Wednesday, June 9 2021 | 11:00 AM EST
Multi-day Goes Digital: Designing the New Customer Experience
More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…
Wednesday, June 9 2021 | 11:00 AM EST
How to Choose Your Tech (and Not Spend a Million Bucks)
With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…
Monday, May 17 2021 | 21:00 PM EST
Revenue Expansion with Direct Booking Automation Tools
This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…
Wednesday, May 5 2021 | 12:50 PM EST
Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences
We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…
Tuesday, March 2 2021 | 10:30 AM EST
Self-Guided Experience Design: An Overview
This workshop walks through the essentials of designing self-guided experiences and how to create a successful experience. What you’ll learn: best practices on self-guided experience design, including itinerary development, scripting,…
Tuesday, November 24 2020 | 21:30 PM EST
Beyond Infotainment, Creating a Deeper Tour Experience
Tours are certainly about providing a fun, engaging time. But sometimes we're content to stay on the surface: stories become "infotainment" and guests leave smiling, but without substance. In this…
Friday, November 6 2020 | 00:00 AM
Multiday Tour Talk
Let's discuss the challenges and opportunities ahead for multi-day tour operators.
Friday, November 6 2020 | 00:00 AM
“Survive to Thrive” – Creative Ideas for Food Tour Operators
Let's discuss the challenges and opportunities ahead for food tour operators.
Friday, November 6 2020 | 00:00 AM
European Tour Talk
Let's discuss the challenges and opportunities ahead for tour operators in Europe.
Friday, November 6 2020 | 00:00 AM
Making Everyone Feel Welcome on Your Tours
The purpose of this session is to help participants evaluate their professional and personal lives through a people, place, and purpose framework designed to help guides view their own balance…
