Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market

Bike tourism is a massive market that is only growing post-pandemic. Consumers want travel that matches their values, and e-bikes have made even the toughest climb possible for those that would struggle

Reading Time: 4 minutes 10 seconds

Bike tourism is having a moment in the sun post-Covid. E-bikes have flattened the gradient for those who would struggle on hills, receiving glowing write-ups in national newspapers for how they’re changing tours, and the method of transport surged in popularity as everyone moved to working from home. Many of those that bought bikes want to travel with them.

In Europe, bike tourism was worth more than €44 billion ($45.8 billion) to the continent in 2012. An estimated 2.3 billion cycle tourism trips take place every year. Many of these are multi-day or independent tours but every city has a range of day tours on bikes.

Consumers are Choosing Tours that Fit With Their Values

Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market Arival Ben Finch
“People want to travel with a company that has values they share,” Sumner says — Noralí Nayla / Unsplash

“Whenever you’re traveling, you’re always thinking about what is the thing to do in the city. So we’re not going to compete with museums — we’re not going to compete with the Louvre, the Anne Frank House or the London Eye. Those are attractions that people want to see when they go to those cities,” Sadie Sumner, co-president of Fat Tire Tours, says.

“We have an opportunity to get even more customers. People are realizing that hop-on hop-off is fine, but maybe their values don’t coincide with the values of a hop-on hop-off company. Maybe they want to do something more active or with a company that has values and a mission and a statement they want to share more than just money grabbing.”

ARIVAL 360 | VALENCIA

28-30 APRIL 2025

Insider Pro Access Members Save 20%

THE event of the year for the European in-destination experiences industry

SAVE UP TO €990 as an Insider Pro Access Member

Learn More

Fat Tire Tours is a bike tour company that operates in multiple locations across Europe and the United States. Fat Tire also operates a multinational network of bike tour operators that showcases, provides information and sells tours for those involved.

A Silver Lining with Staffing Issues

Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market Arival Ben Finch
While guides lost their jobs at the beginning of the pandemic, many are excited about coming back — Febiyan / Unsplash

As with most multi-destination operators, the recovery Fat Tire is seeing has been patchy and dependent on local regulations. Supply chain issues — already present in the bike industry since the beginning of the pandemic — have worsened in the U.S.

Staffing is also an issue, but there is a “silver lining”, Sumner says. “We had to let a lot of our guides go at the beginning of Covid or we had to greatly reduce their hours. Many of those individuals went on to find another temporary job and that has reignited their passion for being a tour guide.

“We have stayed in touch with them on a personal level and they have said, ‘I cannot wait to come back. I cannot wait to connect with customers. I cannot wait to get back on the bike.’”

E-Bikes can be a “Mixed Bag” for Operators

E-bikes are heavier, harder to store and require more maintenance — Himiway Bikes / Unsplash

While e-bikes have brought more equity to bike touring, they do bring other issues for operators. E-bikes are heavier, harder to store at the base and outside a coffee stop, require more maintenance and need to be charged.

Sumner says: “I think there’s really great potential for e-bikes to not only serve as a component of existing bike tours, but also to allow greater discovery of cities that maybe have hills or cobblestones, or just difficult paths to get to on regular bikes. I think we’re gonna keep seeing the evolution of e-bikes over the next few years.”

For those operators who are thinking about investing in e-bikes — choose bikes that are driven by pedal assist motors over those that are throttled, Sumner says. Pedal assist e-bikes are more intuitive for most people and easier to get the hang of.

Arival 360 | SAN DIEGO 2024

30 September – 3 October 2024

Insider Pro Access Members Save 20%

THE event of the year for solutions-focused In-Destination Experience
creators and sellers

Save up to $660 with the Spring Savings ticket

Learn More

“If anyone’s thinking about going into e-bikes, I would highly suggest pedal assist because they’re a little bit easier for customers to get used to. 

“We offer e-bike tours in some of our cities and through the Fat Tire network we’ve come into contact with people who offer e-bike tours. It’s a mixed bag, to be honest. 

“It certainly can change travel for a family who has a grandmother or grandfather who doesn’t feel comfortable on a bike. They now have the ability to do a bike tour.”

As part of Arival | Activate, Fat Tire Tours will host a Berlin Night Bike Tour on 31 May 2022. The tour takes you through Berlin and gives you a glimpse of what makes the city such a special place

Arival | Activate offers additional activities for attendees, such as the opportunity to experience a self-guided tour of Berlin with Vidi Guides, a hop-on hop-off tour with Berlin City Sightseeing, and visits to a range of museums, including the DDR Museum, Disgusting Food Museum, TimeRide and the German Spy Museum

Arival | Activate will be held in Berlin on 29–31 May 2022 Tickets for Arival | Activate start at €319 for small operators who are Insider Pro Access members. Become a Pro Access member and gain easy access to all of Arival’s online learning, events and premium research for a full year, starting at just US$179

GET ON THE LIST!

Sign up to receive insights tailored for the in-destination industry as well as updates on Arival.

Sign Up
Print Friendly, PDF & Email

trending

already a member?

Lost your password?

NEED TO REGISTER?

Become an Arival Insider
THE ARIVAL INSIDER PRO ACCESS MEMBERSHIP; YOU GET ALL THIS TO HELP YOU ADVANCE YOUR BUSINESS.

Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Arival.guides
Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021.

Arival.travel articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].