Douglas Quinby

Arival has been tracking the impact of the outbreak on creators and sellers of tours, activities, and attractions with our Coronavirus Pulse survey.
Arival is launching a free Operator Customer Survey to help you understand what your customers want.
Arival’s latest Coronavirus Pulse shows the depth of the impact on our industry – but also a glimmer of optimism
In just another sign of the COVID times, Japan online travel agency VELTRA is pulling back from its international expansion plans to reduce costs.
Online distribution for the Best Part of Travel remains well behind the rest of travel. Operators need to organize their online house, for the recovery: digital channels will dominate as cash-strapped consumers start booking.
Amid the toughest of times for our industry, there are lots of good things happening. Here are five that caught our eye.
We have been at work on this for nearly a year, to help our industry understand itself, measure itself, and now see itself through the greatest challenge ever. Get your copy of The Experience Revolution: Global Market Sizing, Forecasting, and Trends
The current crisis will not spare even the most well funded, high-flying startups from making the same tough decisions facing every tour and activity business.
Google’s quiet announcement to roll Reserve with Google into the travel group may signal the company’s longer-term objectives for tours and attractions.
Tour operators and OTAs are going all-in on virtual experiences during the COVID-19 quarantine. Are they a cure for our current crisis, or merely a way for operators to pass the time?