Five Ways We’re Making Arival More Sustainable

Arival is committed to running events as sustainably as possible. Here are some of the things we’re doing for Arival 360 | Berlin to prioritize positive impact

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One of the big themes at the upcoming Arival 360 | Berlin is sustainability. But for us, it’s more than just talk. I sat down with our event planner Heather Torrey and COO Lynne Fetterman to discuss how sustainability is an intrinsic part of every event.

Here are a few of the things we are doing to make Arival’s events more sustainable:

1. Select Sustainable Host Locations

Choosing a location for each Arival event is a big undertaking, and part of that process for us includes researching the sustainability policies and initiatives of venues, and pushing them to take it further wherever possible.

Our hotel conference center for Arival 360 | Berlin,  Estrel Berlin, has prioritized ecological use of resources since the planning and construction stage of the buildings. Some of the Estrel’s initiatives include investing in solar energy supply, climate neutral laundry (by offsetting the emissions by partnering with a reforestation project in Columbia), and growing vegetables and herbs for the hotel restaurants in a rooftop greenhouse garden. They even have onsite production of bee honey!

Estrel Berlin was designed and constructed with sustainability in mind | Photo: Estrel Berlin/Sven Hobbiesiefken

Learn more about Estrel Berlin’s innovative sustainability efforts here

2. Minimize Food and Beverage Waste

At Arival events, food and beverages are supplied through the venues we partner with. We work closely with those venues to minimize food waste. 

Estrel Berlin tackles the challenge of food waste through programs that make food surplus available to employees free of charge, and through active use of the Too Good To Go app, which enables them to offer surplus food to app users for a reduced price, rather than having to throw it away. 

We also work with our sponsors to provide attendees with reusable water bottles to eliminate single-use plastic bottles and cups. 

Reusable water bottles help eliminate single-use plastic at Arival events

3. Use Sustainable Materials, Reuse & Recycle, and Digitalization 

Conferences require a lot of materials, and we do our best to take a sustainable approach to every element as much as possible. 

When you attend an Arival event, you will receive a reusable conference badge with your name printed on a customized insert made from FSC certified paper stock (this means the paper is made from trees from sustainably managed forests). The badge hangs from a bamboo fiber lanyard made from fully sustainable bamboo plantations. We ask attendees to return their badges at the end of each event so they can be reused at the next event. 

Arival event badges are made from sustainable and reusable materials

You will also see a lot of banners, posters and other branding elements. We focus on sustainable printing and source sustainable and reusable materials wherever we can. We use engineered paper and re-board for many elements of branding — both materials that can be fully recycled as paper. 

We also reuse as many branding materials from event to event as possible. Where materials can’t be reused, they don’t end up in the trash: we find places to donate them, or keep them until we’re able to find another use for them (our COO — Lynne Fetterman — currently has a pile of banners in her garage earmarked for being re-made into cool practical items to give away at future events!)

Finally, we have eliminated a huge recurring source of waste by digitizing our printed event agendas: in 2020, we moved everything to our digital app, Swapcard. We have not printed an agenda since!

ARIVAL 360 | VALENCIA

28-30 APRIL 2025

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4. Commit to Positive Social Impact

While the environmental impacts of events tend to be the most obvious, we also look for opportunities to have a positive social impact on the communities that host us. 

For example, in each location we hire local staff to support the event, and seek out local nonprofit organizations to donate leftover supplies to after the event. We also find ways to donate printed materials; for example, last year we donated a number of old banners, ottoman covers and so on to a local project for teens called Trash the Runway

Trash The Runway challenges students to create high fashion garments entirely out of found and recycled materials, and showcase their designs in a runway show.

Finally, social impact has a lot to do with location, and we’re thrilled that our host venue Estrel Berlin is committed to positive social impact through initiatives like hosting a job fair for refugees, hosting a Christmas party for the homeless and needy, and donating high-quality furniture to the city mission. 

5. Reduce the Travel Footprint with Regional Events

The biggest footprint of Arival events is unavoidably the travel. We hold several regional events a year in Europe, Asia Pacific and North America, which enables us to focus on regional issues and the needs of operators in those areas, while also making the events more accessible and reducing the travel distance — and thus travel footprint — required for operators in each region. 

Additionally, we store our Berlin-specific event inventory locally in Berlin, which reduces our shipping footprint. 

In 2023, we will host an event in Berlin for Europe, Bangkok for APAC, and Orlando for the Americas. Hope to see you at one of them!

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Header photo: Estrel Berlin/Philipp Koschel

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The Affluent Experiences Traveler

Who they are, what they want, and why they’re so important to operators and sellers of tours, activities & attractions. By: Anne Failing, Douglas Quinby & Janelle Visser

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

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