Hiring and Retention: Join the January Insider Pro Meetup

Natalie Harmon-Tatton and John Laverne will lead a chat about how to find the best staff — and how to keep them

Reading Time: 2 minutes

Hiring and retaining the best staff for your company is difficult at the best of times. The pandemic has only strengthened what was already an applicants’ market and travel has been one of hardest hit sectors when it comes to employment. 

So how can tour, attraction and activity operators and tech providers hire and retain the staff they need, and compete for employees with those who may be able to provide better pay and benefits?

January’s Arival Insider Pro Meetup will take this bull by its horns and discuss strategies for hiring and retention. Led by Natalie Harmon-Tatton of Go City and John Laverne of Bulldog Tours, it could cover the importance of having a diverse staff, how to recruit people from different backgrounds, and how to create an inclusive environment that retains talent.

Arival 360 | SAN DIEGO 2024

30 September – 3 October 2024

Insider Pro Access Members Save 20%

THE event of the year for solutions-focused In-Destination Experience
creators and sellers

Save up to $660 with the Spring Savings ticket

Learn More

“It’ll be interesting,” Jane Tougouma, Head of Community at Arival said. “We’ll have a lot of people who have had real challenges with this. But we’ll also have people who’ve had success with it — and we’ll chat about how.

“Our thinking is definitely not to talk about how hard it is to hire and how people are leaving or not coming back right now. Really, it’s more about strategies for hiring. 

“So what’s working, what isn’t, and we’ll be learning from each other. We always say this, but, you know, who better to learn from than the community. And we have savvy HR folks that understand travel, and they’re going to provide some of their insights.”

The discussion will cover issues such as, what to do differently to attract and retain talent, how to you stand out in the job marketplace, and how to write a job description to attract the right people. The difference between skills-based hiring and experience-based hiring will also be tackled.

“This topic is a big one with many critical subtopics,” Tougouma said. “Our intention is to continue the conversation and learn together throughout the year.”

Join the Insider Pro Meetup on Hiring and Retention on January 6, 2022 at 11:00am EST / 8.00am PST / 16.00 GMT

Arival Insider Pro Meetups are held once a month and are free as part of the Insider Pro Access membership

Become a Pro Access member to get a 20% discount off Arival 360 San Diego, as well as access to virtual events on-demand and premium research for a full year, starting at just $179

GET ON THE LIST!

Sign up to receive insights tailored for the in-destination industry as well as updates on Arival.

Sign Up
Print Friendly, PDF & Email

Trending

already a member?

Lost your password?

NEED TO REGISTER?

Become an Arival Insider
THE ARIVAL INSIDER PRO ACCESS MEMBERSHIP; YOU GET ALL THIS TO HELP YOU ADVANCE YOUR BUSINESS.

Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Arival.guides
Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021.

Arival.travel articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].