Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market

Bike tourism is a massive market that is only growing post-pandemic. Consumers want travel that matches their values, and e-bikes have made even the toughest climb possible for those that would struggle

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Bike tourism is having a moment in the sun post-Covid. E-bikes have flattened the gradient for those who would struggle on hills, receiving glowing write-ups in national newspapers for how they’re changing tours, and the method of transport surged in popularity as everyone moved to working from home. Many of those that bought bikes want to travel with them.

In Europe, bike tourism was worth more than €44 billion ($45.8 billion) to the continent in 2012. An estimated 2.3 billion cycle tourism trips take place every year. Many of these are multi-day or independent tours but every city has a range of day tours on bikes.

Consumers are Choosing Tours that Fit With Their Values

Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market Arival Ben Finch
“People want to travel with a company that has values they share,” Sumner says — Noralí Nayla / Unsplash

“Whenever you’re traveling, you’re always thinking about what is the thing to do in the city. So we’re not going to compete with museums — we’re not going to compete with the Louvre, the Anne Frank House or the London Eye. Those are attractions that people want to see when they go to those cities,” Sadie Sumner, co-president of Fat Tire Tours, says.

“We have an opportunity to get even more customers. People are realizing that hop-on hop-off is fine, but maybe their values don’t coincide with the values of a hop-on hop-off company. Maybe they want to do something more active or with a company that has values and a mission and a statement they want to share more than just money grabbing.”

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Fat Tire Tours is a bike tour company that operates in multiple locations across Europe and the United States. Fat Tire also operates a multinational network of bike tour operators that showcases, provides information and sells tours for those involved.

A Silver Lining with Staffing Issues

Bike Tour Boom: Consumer Habits Change as E-Bikes Bring Equity to Growing Market Arival Ben Finch
While guides lost their jobs at the beginning of the pandemic, many are excited about coming back — Febiyan / Unsplash

As with most multi-destination operators, the recovery Fat Tire is seeing has been patchy and dependent on local regulations. Supply chain issues — already present in the bike industry since the beginning of the pandemic — have worsened in the U.S.

Staffing is also an issue, but there is a “silver lining”, Sumner says. “We had to let a lot of our guides go at the beginning of Covid or we had to greatly reduce their hours. Many of those individuals went on to find another temporary job and that has reignited their passion for being a tour guide.

“We have stayed in touch with them on a personal level and they have said, ‘I cannot wait to come back. I cannot wait to connect with customers. I cannot wait to get back on the bike.’”

E-Bikes can be a “Mixed Bag” for Operators

E-bikes are heavier, harder to store and require more maintenance — Himiway Bikes / Unsplash

While e-bikes have brought more equity to bike touring, they do bring other issues for operators. E-bikes are heavier, harder to store at the base and outside a coffee stop, require more maintenance and need to be charged.

Sumner says: “I think there’s really great potential for e-bikes to not only serve as a component of existing bike tours, but also to allow greater discovery of cities that maybe have hills or cobblestones, or just difficult paths to get to on regular bikes. I think we’re gonna keep seeing the evolution of e-bikes over the next few years.”

For those operators who are thinking about investing in e-bikes — choose bikes that are driven by pedal assist motors over those that are throttled, Sumner says. Pedal assist e-bikes are more intuitive for most people and easier to get the hang of.

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“If anyone’s thinking about going into e-bikes, I would highly suggest pedal assist because they’re a little bit easier for customers to get used to. 

“We offer e-bike tours in some of our cities and through the Fat Tire network we’ve come into contact with people who offer e-bike tours. It’s a mixed bag, to be honest. 

“It certainly can change travel for a family who has a grandmother or grandfather who doesn’t feel comfortable on a bike. They now have the ability to do a bike tour.”

As part of Arival | Activate, Fat Tire Tours will host a Berlin Night Bike Tour on 31 May 2022. The tour takes you through Berlin and gives you a glimpse of what makes the city such a special place

Arival | Activate offers additional activities for attendees, such as the opportunity to experience a self-guided tour of Berlin with Vidi Guides, a hop-on hop-off tour with Berlin City Sightseeing, and visits to a range of museums, including the DDR Museum, Disgusting Food Museum, TimeRide and the German Spy Museum

Arival | Activate will be held in Berlin on 29–31 May 2022 Tickets for Arival | Activate start at €319 for small operators who are Insider Pro Access members. Become a Pro Access member and gain easy access to all of Arival’s online learning, events and premium research for a full year, starting at just US$179

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Who they are, what they want, and why they’re so important to operators and sellers of tours, activities & attractions. By: Anne Failing, Douglas Quinby & Janelle Visser

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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