A New Way to Connect For In-Destination Experiences is Here

Arival’s new “Exchange Unboxed” goes beyond the typical “buyer-seller” conference format to match you with the people you really want to meet

Arival Exchange
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Arival is all about connection. This has consistently been one of the top takeaways mentioned by operators and other Arival attendees over the years. 

The tours, activities and attractions operator community is unique, and the chance to connect in person with other operators and companies in the in-destination industry to share ideas, learn from one another and build genuine relationships is an invaluable part of the Arival experience. 

“What keeps bringing me back to Arival is the amazing connections that you get to make with the industry across the whole world,” shared Bee Ludolf, Content Marketing Manager of UK-based attraction and experience company Days Out, at Arival 360 | Berlin 2023. “It’s an amazing opportunity not only to share my experience and help others within the industry but to interact and get so many learnings from other businesses as well.”

“Many thanks to Arival for putting this event together, connecting like-minded industry people with a common goal,” said Chanel Leong,VP of Global Commercial at GlobalTix, at Arival in 2022. “Nothing beats meeting and networking in person.”

So the Arival team asked, how can we build on this?

This year, at Arival 360 | Orlando in October, we’re taking the connection aspect of the event to the next level with an exchange event designed specifically for our community, with Arival Exchange Unboxed

What Makes This Exchange Different?

Usually when an exchange is done at a conference it’s in a buyer-seller format: the simplest application of this to the Arival context would be to have operators as “buyers” on one side of the table, with booking systems, online travel agencies, marketing agencies and other “sellers” on the other side. 

However, we know operators don’t come to Arival to be inundated with sales pitches. We are very intentional (and strict!) in our programming to ensure speakers are sharing valuable expertise and facilitating meaningful conversations rather than pitching their products or companies. The networking lounge is designed to be a relaxed space that facilitates organic connections. Attendees can set meetings with who they want to meet with, or not, at their leisure. 

So a simple buyer-seller exchange doesn’t fit the spirit of Arival. 

Operators comparing experiences and exchanging ideas at Arival Activate | Bangkok 2023

In the “unboxed” Arival version of an exchange, we set out to break the “buyer-seller” mold and find a format that is tailored to the Arival community. 

The result? Our exclusive Exchange app that is able to match people based on interest, expertise, and specific requests. The matching system takes into consideration: 

  • what you are interested in meeting about and the expertise you might be looking for and/or looking to share, and 
  • who you specifically want to meet with, which you can request and prioritize based on the list of attendees.
Arival 360 | SAN DIEGO 2024

30 September – 3 October 2024

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How Will Arival Exchange Unboxed Work?

After you sign up for the Exchange, you’ll be prompted to tell us what you are interested in and what you are offering, and you’ll have the option to select any specific colleagues you would like to meet with. Our Exchange app’s matching system creates a tailored schedule, giving you 4 hours of structured business development and information exchanges.

All participants will receive 14 one-to-one, 12-minute private appointments with savvy industry peers, distributors, tech companies, and other connection-driven attendees.

The “unboxed” format opens up the opportunity to break out of the tired “seller-buyer” format. It creates a situation where operators can meet with operators, or distributors can meet with distributors, in addition to meeting with one another. The idea is to create a rich environment for connection and idea generation among industry peers. 

Leaders from online travel agencies Klook and Viator connecting in person at Arival 360 | Las Vegas 2022

Join the First Arival Exchanged Unboxed in Orlando

The first Arival Exchange Unboxed will take place within the Arival 360 | Orlando event and is open to all Arival attendees, on Tuesday, October 10, from 8am-12pm. Registration is open from now until September 9, 2023. 

For operators, participation is free — a $100 fully refundable deposit is required for participation. The deposit will be automatically refunded upon completion of meetings.

Non-operators will need to purchase a $300 non-refundable ticket. Non-operators will be limited to 2 attendees per company, each with a unique schedule of appointments, to ensure equitable access to meetings. 

Learn more about the Arival Unboxed Exchange here, and register by September 9 here. We hope to see you there!

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Membership Overview

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].