Big Bus, the iconic “HOHO” or hop-on/hop-off operator, is moving to timed tickets and – in some locations – no HOHO when it resumes with safety guidelines at reduced capacity.
Arival has been tracking the impact of the outbreak on creators and sellers of tours, activities, and attractions with our Coronavirus Pulse survey.
Local, regional travel trends show positive signals for U.S.-based operators
Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently.
Arival is launching a free Operator Customer Survey to help you understand what your customers want.
Travelers likely to spend less on tours, activities when they return
Operators are taking a range of steps to weather the current crisis, according to Arival’s Coronavirus Pulse
Arival’s latest Coronavirus Pulse shows the depth of the impact on our industry – but also a glimmer of optimism
The Covid-19 crisis forced tour and travel operators into an all-consuming focus on survival. Now, with containment efforts appearing to work, many businesses look forward to re-opening. But operating in a Covid-19 world will not be business as usual.
The rapid growth and adoption of reservation systems have made tech accessible to even the smallest operators and brought much of our industry online. Indeed, res tech has been an essential service, a utility, for our industry.