Sessions
Thursday, November 11 2021 | 15:30 PM
How Technology Is Transforming the Attraction Experience
Over the past two years, the world’s greatest monuments, amusements, museums, observatories, and cultural sites have gone from overtourism to no tourism to a gradual return while managing an array…
Thursday, November 11 2021 | 13:15 PM
Tours, Attractions & Google: What the New Things to Do Means for Operators and OTAs
Google is re-creating its approach to in-destination experiences with free and promoted booking links directly from tour and attraction listings on Google. This will have big implications for tours, activities,…
Thursday, November 11 2021 | 12:45 PM
Augmented Experiences: Immersive Tech, Virtual Reality & the Future of Attractions
Entrepreneurs are creating innovative new experiences that blend technology and live interaction to create entirely new visitor experiences. This talk walks through the creative visitation behind IDEAL Barcelona and how…
Thursday, November 11 2021 | 12:00 PM
Building a Global Tours & Activities Brand
From flight and hotels to footwear, food and cups of coffee, global brands are a part of our daily life. The consumer’s bread and butter, so to speak. But few…
Thursday, November 11 2021 | 11:30 AM
Getting Direct: OTAs & the Future of Distribution
OTAs have dominated the headlines in tours and activities, but many operators are much more focused on going direct. How will distribution unfold as we head into 2022? What will…
Thursday, November 11 2021 | 11:00 AM
Beyond the Bus
The open-deck tour bus is an iconic image of conventional, mass-market tourism. But bus operators are hardly sitting still as the market and traveler demand change. This talk from the…
Thursday, November 11 2021 | 10:00 AM
What’s Next in Experiences: Research & Roundtable
Tours, activities, attractions – the things travelers do when they get there – have always been at the heart of each trip, and the center of each destination. But as…
Monday, August 9 2021 | 19:30 PM EST
The State of Multi-Day: Exclusive New Research from Arival
One of the fastest-growing pre-pandemic and among the hardest hit by the pandemic, multi-day tours will rise again, and travelers return with high demand for deep, experiential travel. In this…
Monday, August 9 2021 | 10:00 AM EST
Innovation Lab: Streamline your online booking process with WeTravel
WeTravel provides a complete booking and payment solution for 3,000+ multi-day travel companies of all sizes. Watch a preview of what makes our clients love us: automated online booking directly…
Thursday, August 5 2021 | 10:00 AM SGT
Get Your Tech Set: Best Practices from an Operator’s View
There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from…