Optimize Your Marketing for Repeat Referral Customers

10/12/2022 10:30 AM PDT*

Marketing

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Information

Business owners know referral and repeat (R&R) bookings are essential to a profitable business, yet many tour, activity and attraction operators don’t do marketing for R&R bookings. In knowing that “referred customers” and “customers who refer” are more loyal, it's important to understand how marketing for R&R significantly increases bookings.

During this interactive Buzz Session, Fotaflo founder and photo and video marketing expert Ryan O’Grady will go over some proven ways to acquire more R&R customers for your business. In addition, special guests Amanda Dooney and Susan Judd from Ride the Bine, share insights from their business success journey, which led to 70% of their bookings coming from the powerful R&R customer.

PLEASE NOTE: We are aware of sound issues with this video and are working at making improvements going forward.

Event: 2022 Las Vegas

Speakers

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CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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