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Google quietly rolled out a trial run of its new Things To Do display for attraction business listings. We took a close look at a number of listings, and this soft launch is a bit rough around the edges. It shows just how hard it can be — and how much there is to do — even for a tech giant like Google in our sprawling, complex industry. Here’s why, and what you need to know
The Best Part of Travel is coming back, and it’s poised to come back better. But it won’t be the same.

Arival 360 Orlando, 18-21 October 2021, registration is now open!

Arival is co-organizing a forum at the Tourism Innovation Global Summit to help tours, activities, attractions and the broader travel industry capture the opportunities in experiences as travel and tourism restarts
The Payroll Protection Program may be over, but there are still public and private programs to help struggling tourism businesses
Paris-Based Bike Tour Operator Launches Fat Tire Tours Bike Tour Network
Arival spoke to Sean Rice of Follow the Camino and One Foot Abroad to discover how they’re reengaging their potential customers
As long-standing platforms continuously change and new platforms emerge, it is important to keep evolving
Google has told its OTA and tech partners that booking through Google My Business will end August 1. Here are five things you should know
Multi-day operators have more headaches when choosing their restech than most. Neil Lapping from Macs Adventure shares the questions he wishes he’d asked himself when picking a new reservation system
TikTok is the easiest place for operators to share video content. Quickly approaching 1 billion users, it’s a fun place to show off your experiences
Last month HOHO operator Open Tour Paris and the Original Tour Company announced a rebrand to TootBus — but there’s a lot more to the change than just a name. Here are five things the newly branded HOHO company is doing as travel comes back
A new report from Arival details how new entrants, new business models and digital disruption are changing the global landscape for multi-day tours
This session will explore the changes afoot amid the rise of online travel agencies (OTAs) and what this means for tour and attraction operators across the region.
Operators should be leveraging customer UGC in their marketing. Here’s how Flytographer gathers and deploys authentic content at scale
Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.

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