All Articles

  • Article

Google’s Things To Do Beta is Here (and the Key Word is “Beta”)

by | August 2, 2021

Google quietly rolled out a trial run of its new Things To Do display for attraction business listings. We took a close look at a number of listings, and this soft launch is a bit rough around the edges. It shows just how hard it can be — and how much there is to do — even for a tech giant like Google in our sprawling, complex industry. Here’s why, and what you need to know
  • Article

How a Blog can Help Your Tour, Attraction or Experience Business

by | August 2, 2021

Travel bloggers are not the only ones in the tourism industry benefiting from blogging
  • Article

Experiences Reimagined

by | July 30, 2021

The Best Part of Travel is coming back, and it’s poised to come back better. But it won’t be the same.

Arival 360 Orlando, 18-21 October 2021, registration is now open!

  • Article

Arival presents the future of tours, activities and attractions at Tourism Innovation Summit 2021

by | July 30, 2021

Arival is co-organizing a forum at the Tourism Innovation Global Summit to help tours, activities, attractions and the broader travel industry capture the opportunities in experiences as travel and tourism restarts
  • Article

4 Financing Options for Struggling Tour & Activity Businesses

by | July 27, 2021

The Payroll Protection Program may be over, but there are still public and private programs to help struggling tourism businesses
  • Article

Understanding SEO

by | July 27, 2021

Small changes to your SEO setup can make a big impact
  • Article

Fat Tire Tours Launches Operator-Led OTA

by | July 20, 2021

Paris-Based Bike Tour Operator Launches Fat Tire Tours Bike Tour Network
  • Article

Why You Need a Google My Business Account (and Four Ways to Optimize Your Listing)

by | July 19, 2021

Google My Business is one of the most important tools an operator can have to drive new business
  • Article

4 Tips for Operators Restarting Their Marketing Campaigns

by | July 13, 2021

Arival spoke to Sean Rice of Follow the Camino and One Foot Abroad to discover how they’re reengaging their potential customers
  • Article

A Social Media Primer for Tour and Activity Operators

by | July 13, 2021

As long-standing platforms continuously change and new platforms emerge, it is important to keep evolving
  • Article

5 Things Operators Need to Know About the End of Reserve With Google

by | June 30, 2021

Google has told its OTA and tech partners that booking through Google My Business will end August 1. Here are five things you should know
  • Article

5 Questions to Ask Yourself When Choosing Your Restech

by | June 30, 2021

Multi-day operators have more headaches when choosing their restech than most. Neil Lapping from Macs Adventure shares the questions he wishes he’d asked himself when picking a new reservation system
  • Article

11 Tour, Activity & Attraction Operators on TikTok

by | June 30, 2021

TikTok is the easiest place for operators to share video content. Quickly approaching 1 billion users, it’s a fun place to show off your experiences
  • Article

Rethinking Hop-On Hop-Off

by | June 24, 2021

Last month HOHO operator Open Tour Paris and the Original Tour Company announced a rebrand to TootBus — but there’s a lot more to the change than just a name. Here are five things the newly branded HOHO company is doing as travel comes back
  • Article

More Than One in Four Multi-Day Tours Booked Online

by | June 23, 2021

A new report from Arival details how new entrants, new business models and digital disruption are changing the global landscape for multi-day tours
  • Video

OTAs, Tech & the Outlook for Tours & Attractions

by | June 22, 2021

This session will explore the changes afoot amid the rise of online travel agencies (OTAs) and what this means for tour and attraction operators across the region.
  • Article

How Operators Can Leverage Their Customers’ Content

by | June 22, 2021

Operators should be leveraging customer UGC in their marketing. Here’s how Flytographer gathers and deploys authentic content at scale
  • Article

3 Ways to be Customer-Centric

by | June 15, 2021

Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
  • Video

The Best Part of Travel: Arabia’s Arival

by | June 15, 2021

Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.

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