BRIGHTER BUT VERY DIFFERENT YEAR AHEAD FOR EUROPE’S TRAVEL SECTOR IN 2023

Despite enduring challenges in the travel sector, pent-up demand for European travel remains strong, bolstered by Asia’s return to global tourism

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International air travel is expected to reach 80% of 2019 volumes in the first half of 2023, portending a continued resurgence of travel globally, according to travel intelligence firm ForwardKeys

International air travel is expected to reach 80% of 2019 volumes in the first half of 2023, portending a continued resurgence of travel globally, according to travel intelligence firm ForwardKeys

Juan Gómez, head of market intelligence at ForwardKeys, shared with Arival what the latest findings say about the outlook for Europe in advance of his session at Arival 360 | Berlin

Despite the challenges carrying over from 2022 such as geopolitical tensions, the global energy crisis and inflation driving rising costs and prices, “our latest data points to a brighter year ahead,” says Gómez. 

“Things keep changing a lot,” Gómez says. Based on data from sources such as flight searches and booking levels, he expects revenge travel and the release of pent-up demand to speed up recovery, bolstered by the return of Chinese travelers to the global market. 

Operator Takeaway: Travelers are returning to Europe, but the recovery continues to be uneven. The source markets driving the rebound are changing, as are traveler preferences for experiences. Check out Arival’s 2023 Experiences Traveler report to learn more. 

European Recovery Progressing Unevenly Across Regions

For Europe, the numbers are looking positive: in the first half of 2023, international arrivals will reach 90-95% of pre-pandemic booking levels for the same time period. 

However, the outlook varies regionally across Europe. “The southern European destinations will certainly be the ones capturing the most interest and managing to recover faster,” shares Gómez. Southern Europe is seeing the highest return of travelers from overseas and other parts of Europe, with destinations like Greece and Turkey benefiting greatly from the return of U.S. travelers. Up-and-coming places such as Croatia and Albania are also attracting travelers looking for “off-the-beaten-path” experiences. 

Southern Europe is attracting the highest return of travelers so far in 2023 | Photo: Aleksandar Pasaric / Pexels

Overall, even with booking levels returning to near 2019 levels, multiple factors are hampering a quicker recovery. In addition to economic and geo-political uncertainties, ever-changing travel restrictions are an enduring challenge, as are ongoing staffing shortages that challenge the industry’s ability to keep pace with demand.

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Asia Pacific’s 2023 Comeback Bodes Well for Travel

For Asia Pacific travel, “we expect that numbers start recovering quite rapidly from the second half of the year,” shares Gómez.

The re-opening of China will undoubtedly reshape and speed up the recovery.” However, it will take some time for Chinese travelers to have the “reassurance that they can travel to Europe.” Recent travel restrictions for incoming Chinese travelers by several countries in Europe have caused many Chinese travelers to second-guess travel to the region.

Another interesting development is the return of travelers from other parts of Asia, notably South Korea and Japan. Travelers from these markets are leading a resurgence for urban and shopping destinations in particular, which have lagged behind the nature, sun and sea destinations that performed better throughout the pandemic.

South Korean and Japanese travelers are leading a resurgence for urban and shopping destinations in Europe | Photo: Angelos Lamprakopoulos / Pexels

The Post-Pandemic Experiences Traveler

With travelers returning to Europe in greater numbers, Gómez alludes to the fact that these are not the same travelers as before. For operators in Europe and globally to successfully attract travelers post-pandemic, there are important changes to traveler preferences to adapt to.

In addition, savvy operators should anticipate and prepare for travelers coming from different places than before. “Things have changed,” shares Gómez, “if you’ve never attracted Chinese travelers, get your website translated as soon as possible and be ready for their comeback, because it’s going to be massive.”

More travelers are returning to Europe — but who are they, and how can you attract them? | Photo: Airam Dato-on / Pexels

At Arival 360 | Berlin in March 2023, ForwardKeys’ Juan Gómez will be delivering a keynote presentation on the latest data about the status of travel’s recovery for the tours, activities and attractions sector in Europe, as well as digging into the different profiles and preferences of the post-pandemic traveler.

Juan Gomez
Head of Market Intelligence
ForwardKeys

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Header photo: Gabe G. / Pexels

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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