This candid interview with the head of technology at Abu Dhabi’s D.C.T., Peter Jamieson, looks at how the capital of the U.A.E is looking to reimagine the guest experience by creating a truly connected and personalized experience from travel planning to arrival and experiencing the destination. Jamieson discusses the road ahead as they seek to connect tour and attraction supply to enhance the guest experience and create new opportunities for tour and attraction providers.
Take a hint from the Big Apple’s famous attractions, Vessel and the soon-to-open Edge, to boost guest experience in your operation.
