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Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 12:50 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences

We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…

Tuesday, March 2 2021 | 10:30 AM EST

Operations 2021 Accel - Self-Guided Tours Forum

Self-Guided Experience Design: An Overview

This workshop walks through the essentials of designing self-guided experiences and how to create a successful experience. What you’ll learn: best practices on self-guided experience design, including itinerary development, scripting,…

Tuesday, November 24 2020 | 21:30 PM EST

Operations 2020 Arival 360

Beyond Infotainment, Creating a Deeper Tour Experience

Tours are certainly about providing a fun, engaging time. But sometimes we're content to stay on the surface: stories become "infotainment" and guests leave smiling, but without substance. In this…

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

Multiday Tour Talk

Let's discuss the challenges and opportunities ahead for multi-day tour operators.

Friday, November 6 2020 | 00:00 AM

Marketing 2020 Arival 360

“Survive to Thrive” – Creative Ideas for Food Tour Operators

Let's discuss the challenges and opportunities ahead for food tour operators.

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

European Tour Talk

Let's discuss the challenges and opportunities ahead for tour operators in Europe.

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

Making Everyone Feel Welcome on Your Tours

The purpose of this session is to help participants evaluate their professional and personal lives through a people, place, and purpose framework designed to help guides view their own balance…

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

More than Just a Rainbow Flag: Building Actually Inclusive Tours

The LGBTQ travel market is over $200 billion annually. Making your LGBTQ+ guests feel truly part of your tour experience goes deeper than marketing. It speaks to the way you…

Friday, November 6 2020 | 00:00 AM

Operations 2020 Arival 360

Leveraging and Selling Cultural Heritage Tour Itineraries

Cultural heritage tourism, one of the fastest-growing segments of the travel industry, is now gaining momentum in the U.S. as destinations now have the desire to engage community stakeholders who…

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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