The Attractions and Large Operators Forum

This interactive forum is dedicated to the unique challenges in tech and distribution for attractions and large operators.

*Included as part of your Arival 360 San Diego ticket

Join us during

Arival 360 San Diego

Tech Focused Combined Shape

What it takes to operate a large attraction and high passenger operation volume has completely changed.

Tech is king, and it’s complicated. Get right into important questions and topics with a fast moving series of workshops.

Why Attend

Everything has changed.........

Connect with leaders in high-volume tours and experiences, museums, amusement parks, zoos, cultural sites and leading technology providers serving this sector.

Join a Series of Interactive Sessions

Attractions are the heart of the visitor experience and the centerpiece of many tours. Ticketed attractions and large tour operators face unique challenges for technology, pricing and distribution This special forum is devoted to the specific technology and distribution needs of larger experience operators.

New York’s newest observation deck undertook an extensive technology evaluation process to launch a digital-first experience for marketing, booking, ticketing, customer engagement and managing the guest experience. Here’s their story and lessons learned. This session is a must-attend for any operation currently considering or evaluating new technology. 

Revenue management may be standard practice in other parts of travel, but it’s only just getting off the ground in attractions. This workshop walks through the groundwork all attractions and large operators must do when considering dynamic pricing and revenue management strategies. 

Channel management has become one of the hottest buzzwords in tours and attractions, but what exactly is it? How are channel managers different from APIs and connected distribution? This session walks through the essentials of channel management, and how operators and attractions can develop channel management strategies. 

From attractions tech, dynamic pricing and timed ticketing to channel management, distribution and OTAs, this open town hall discussion assembles leading voices from attractions, distribution and technology to weigh in on the big tech and distribution themes facing attractions in 2022. 

Connections, Conversations, Community

Continue the conversations during the included lunch on Wednesday and Thursday.

Join table talks for attractions over a casual lunch.


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