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Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.
The Best Part of Travel is coming back, and it’s poised to come back better. But it won’t be the same.

Arival 360 Orlando, 18-21 October 2021, registration is now open!

Lauren Hefferon of Ciclismo Classico on passion, marketing and getting back to basics
Finding the right staff is not an easy process. Arival spoke to GetYourGuide to discover their top tips for hiring the best people
The technology landscape for multi-day tour operators is as diverse and complex as any in travel and tourism. It’s also underdeveloped. Here’s our first effort to demystify the tech landscape for multi-day tour operators — but more work needs to be done
The technology landscape for multi-day tour operators is as diverse and complex as any in travel and tourism
Zeina Dagher, CEO, Emaar Entertainment, shares how attractions have adapted to the downturn and where attraction development, distribution, and guest experience is headed in 2021 and beyond
Operators focused on the youth traveler may want to have a look at this startup
A quick guide to help tour operators and DMCs understand the growing landscape of online travel agencies for custom and scheduled multi-day tours
Tour operator, packaged tour, vacation, incoming, outbound, receptive, DMC … There's no shortage of industry lingo for multi-day tour operators. So here’s a simple Arival guide to help you demystify the multi-day jargon
Peter Jamieson, the head of technology at Abu Dhabi’s DCT, looks at how the capital of the U.A.E is looking to reimagine the guest experience

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APAC Tech & Distribution Forum

3 August

Tech, innovation, determination and the future of tours, activities, and attractions across Asia Pacific. Part of the Arival Accel series of online MasterClasses and Forums for creators and sellers of tours, activities, attractions, and experiences.

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