Pouring into Community Partnerships in Three Steps

How one entrepreneur grew — and sold — a successful tour company on less than $200 a year in ads by collaborating with other businesses in her community

A chef in gray uniform stands at a table with two women, surrounded by wine bottles and glasses in a warmly lit room.

One of the biggest lies we tell ourselves as entrepreneurs is that we have to do it ALONE. That we have to pay thousands of dollars a month to reach people to buy our tours. I felt that way when I started my winery tour company in 2016 — I bought ads in local and industry magazines that only led to more advertisers contacting me instead of bookings and ROI.

I spent hours responding “no we don’t lower our prices to match Uber” and “yes the 21-and-up rule applies to infants.” Realizing that the right clients were needles in haystacks of false fits meant something had to change. 

I rode that struggle bus for hundreds of miles and thousands of dollars until realizing that there was a caravan of support in my rearview mirror — all I had to do was ask the right audience the right questions to turn those connections into collaborations.

I used the process I’m sharing with you here to spend less than $200 a year on advertising, become the local favorite, and develop hundreds of local, mutually beneficial partnerships, collaborations or business relationships — which I refer to as Bizlationships™ — that still work for me today even though I sold the business that created them.

Four people, including a chef in white uniform, pose together holding champagne glasses in a dimly lit restaurant setting.
Renee and Don Ventrice collaborated with Ciara from Tenuta Torciano Winery in Tuscany and Chef Shane from Bia Kitchen in Virginia on a WineauxClock Culinary Experience event, which resulted in shared revenue and increased awareness for all the businesses involved.

Step One: Plant the Seeds

With partnerships, as with wine, there’s an important difference between quality and quantity.

In wine, it’s the difference between mass-produced wine of low quality to be consumed immediately and boutique craft wines that are made to age and appreciate in value. There’s an air of attractive exclusivity for wines that have been curated for a particular palate, while low-quality wines are forgettable and doled out to anyone with a few bucks. 

In building partnerships through an online community — take Instagram for example — numbers DO matter for certain reasons, like monetizing your accounts, but there’s a downside to inauthentic audience-building. Collecting followers by any means necessary — buying followers, using follow trains or offering incentives for follows from anyone and everyone — actually hurts your visibility. When you have a massive following with little to no engagement, the almighty, ever-changing algorithm ranks your content as uninteresting and slows your visibility. 

Strategically bringing people who are ideal clients and collaborators into your circle organically raises your visibility because they value your presence. The trick is finding and attracting them without chasing or repelling them. It’s not much different than dating — the less particular you are about who you want to be with, the more people you attract who aren’t a fit, and the harder it is to find THE ONE. 

Doing business online is like speed dating — you get a short time to make a great impression to get that second look amongst the thousands of others competing for eyeballs in consumers’ feeds. Focusing on quality will help you build a community that will make potential partners want to work with you.

Note: For more tips on how to “plant the seeds,” join the upcoming Arival | Elevate session

Marketing banner for an Arival Elevate event featuring a smiling woman in white top against a green background.

Step Two: Cultivate the Vines

You can plant the highest quality grapes on the best plot of land — but if you don’t prune, weed and protect the vineyard, your vines won’t produce high-quality fruit, and might even die. 

The same goes for your content — you have to be intentional with how you nurture your social feed so its value is higher to those you want to attract and work with.

This means focusing on conversations over commercials.

This flows both ways — not only do you want your social posts to inspire conversation, you also want to do the same with your comments, naturally. Your content should talk about your followers, or partners in your community as often as your own business. Remember that date we’re on? Who is better dating material — someone who only talks about themselves, or someone who asks about your interests and shares those interests with you in conversation?

This social post about an upcoming event collaboration brings wine, fine dining and live music enthusiasts together along with a professional photographer. As each person/business shares the post with their audiences, it increases the reach for everyone.

This doesn’t mean you shouldn’t talk about your services — but they likely already know what you offer from your brand, “about” page and images. If that’s not immediately obvious, that needs to be addressed before anything we discuss next will be effective.

What potential partners need to know is why your company is a great choice to spend their time, effort and money to cross-promote. Talk about your partners in ways that connect your business to their interests, and tag, tag TAG. This makes other community members want to be the one you are actively promoting and collaborating with, as they see that you are pretty darn good at this social media thing!

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Step Three: Harvest the Crops 

You’ve planted the seeds in the right spots with your ideal client’s characteristics, their adjacent interests, and names of businesses they likely patronize that you could partner with.

You’ve taken great care to cultivate and nurture your online Bizlationships™ with potential partners that you want to collaborate with to build offers that elevate your business and increase your high-quality crop of clients.

The final step is to harvest those gorgeous grapes that you’ve worked so hard to grow and create that collaboration that makes sense for both parties to benefit, and also create harmony for the client.

Wine pairing is the same way — you can’t grab just any bottle of white wine for someone who only drinks Riesling and expect them to love it. You also have to know which style of Riesling they like, so you want to ask a few questions to ensure the right fit, even if the pairing is just a glass and a warm sunset. 

Just a little smart research can increase your chances of planting, cultivating and finally harvesting the grapes that lead to mutually beneficial partnerships with other businesses in your community. Your offers to collaborate should be very brief and without any execution details — those come later! This message is to pique their interest in you, not teach them how to do it with someone else! 

For the ideal first taste, include the following:

  • The problem you solve,
  • Who your offer targets,
  • Why you are a perfect partner,
  • How you each benefit.

It’s simple, but it’s not always easy — it takes time to nurture community connections to move past that “first date” to raising a glass of fine wine to creating revenue-generating Bizlationships™!

About the Author

Renee Ventrice is a US Navy Veteran and the founder of Cork & Keg Tours, which she sold in 2023. Her current business, WineauxClock Culinary Experiences, pairs wine with life and local cuisine. She’s also a regular speaker at Arival events on a variety of topics including building culinary experiences and nurturing community partnerships.

Learn More about Partnerships with Arival

Dive deeper into creating revenue-generating Bizlationships™ and get more tips and strategies on cultivating connections with Renee Ventrice at the next Arival | Elevate online session on Thursday, 26 September, at 11am EDT / 5pm CEST. Open to Arival Insider Pro Access members: register here.

Also, join us for an upcoming Arival event to learn more about building partnerships, and put your learnings into practice by making in-person connections with your colleagues and peers during THE event of the year for solutions-focused creators and sellers of tours, activities, attractions & experiences.

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Header photo credit: Juwan Davis Photography

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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