4 Financing Options for Struggling Tour & Activity Businesses

The Payroll Protection Program may be over, but there are still public and private programs to help struggling tourism businesses

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Travel is coming back, but the rebound continues to be very uneven, and many businesses are struggling. Have Covid-19 financial losses strapped you for cash to the point where you’re concerned about re-opening at all? If so, where can you get the funding you need to jump-start your drained business?

Here is a summary from Susan Doktor of Money.com of some financial solutions in the U.S. and around the world from both governmental and private sources.

The U.S. Paycheck Protection Program: Will It Rise Again?

Four Financing Options for Struggling Tour & Activity Businesses Susan Doktor Arival
The PPP may be over, but there are still other programs offering assistance — Sharon McCutcheon / Unsplash

Shortly after the global pandemic began to ravage small businesses in the United States, The Small Business Administration (SBA) launched an innovative extremely low-cost loan program designed to help struggling businesses remain open and keep employees working. Perhaps the most attractive feature of Paycheck Protection Program (PPP) loans was a forgiveness clause: so long as funds were used in compliance with SBA regulations, borrowers were not required to pay them back. To be eligible for loan forgiveness, businesses were required to use the funds they received for a limited number of purposes — payroll costs among them.

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The PPP went through several rounds of funding. While it was extended through May 31, the program is officially out of money. It had its problems, but in the end, contributed a trillion dollars, give or take, to small business rescue. With vaccination rates rising and many health restrictions lifted, lawmakers are less focused on mass-scale small business relief. If you own an American small business, watch this space for updates on the PPP. But more importantly, for businesses that need help right now, the SBA still offers a number of other small business relief programs. One of them may be right for you.

The Shuttered Venue Operators Grant (SVOG) Program

Four Financing Options for Struggling Tour & Activity Businesses Susan Doktor Arival
Museums and theaters are among the businesses that that can apply for the Shuttered Venue Operators Grant — David Everett Strickler / Unsplash

This smaller and lesser-known Shuttered Venue Operators Grant (SVOG), recently amended under the American Rescue Plan Act, offers outright grants, rather than loans, to companies that were particularly hard hit by the coronavirus crisis. Also administered by the Small Business Administration, the program just got underway. With its first round of funding, $16 billion in grant money was made available. Eligible applicants include owners and promoters of live venues, so you may qualify for a grant equal to 45% of your 2019 annual revenue.  

The Economic Injury Disaster Loan Program

EIDL loans offer a fixed rate of 3.75% — Alexander Mils / Unsplash

While they don’t offer quite as many advantages as PPP loans, loans made under the Economic Injury Disaster Loan Program (EIDL) program are still a pretty good deal. They offer thirty-year terms and, currently, an interest rate of 3.75% for for-profit companies. That rate is fixed, regardless of your credit position. So for businesses who don’t have an established credit history or have been in debt difficulties before, EIDLs may represent a less expensive alternative to private small business loans.

What’s more, while there’s no EIDL forgiveness clause, there are fewer restrictions on how businesses can use the funds they receive. Normal operating costs, including purchasing inventory and even paying off credit card debt, are eligible costs under the EIDL rules. Loans of up to $500,000 are available. The amount each applicant can borrow is figured by taking the amount of money a business lost during one month of pandemic operation and multiplying it over 24 months.  

Worldwide Government Assistance for the Travel and Tourism Sector

The World Travel and Tourism Council has gathered information on support that is available globally — Ananthan Loggi / Unsplash

The World Travel and Tourism Council studied how governments around the world have responded to the Covid-19 economic crisis. It has identified 27 countries that have implemented comprehensive economic rescue and stimulus programs that included significant support for travel and tourism businesses and strategies for bringing workers back on the job. From Chile to China, they span the globe — though policies vary, of course. The amount of money committed, business eligibility qualifications, and how funds are appropriated — via grants, loans, tax credits, and other vehicles, are noted in the WTTC’s informative, helpful report. Nations included in the list are: 

Australia • Brazil • Canada • Chile • Chile • Columbia • Croatia • Denmark • France • Germany • Hong Kong • Iceland • India • Italy • Japan • The Netherlands • New Zealand • Norway • Portugal • Saudi Arabia • Singapore • Sweden • Switzerland • Turkey • United Kingdom  • U.S.A.

Affordable Private Lending Solutions

Refinancing your property while rates are low may help lower operating costs — Jordan / Unsplash

You’re likely aware that mortgage interest rates fell to record lows during the worst of the global pandemic. A year ago, rates fell to 0% in some European countries. Interest rates fall when governments make it less expensive to borrow money. Lenders can pass that savings along to borrowers and still earn money. Interest rates under 3% are common right now. While rates are rising, if you have a mortgage on your place of business, refinancing your property before rates inch higher, may help lower your operating costs

Private business loans offer less uniform interest rates. It’s pretty much impossible to cite an average interest rate for business loans. Depending on an applicant’s length of time in business, total revenue, whether they apply for a lump-sum payment or a line of credit, and other factors rates can vary by tens of percentage points. Finding the best small business loan can be a complicated process, but you can be sure that improving your credit score will help you secure the best rate. 

Position Your Business to Rise with the Tide

There’s no doubt that the tourism sector will rebound as the global pandemic subsides. But as you look ahead, leave aside your definition of normal. The world has changed immeasurably and customer expectations along with it.

Your old sales strategy may not deliver the same results. You may need to revamp your marketing program to focus on digital tactics and strategic partnerships. You may need to innovate operationally to be more competitive.

Before you spend the funds you borrow, do some soul searching. What was imperative in 2020 may not seem so urgent anymore. Your plan for revitalizing your business has to meet this unusual moment.

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Who they are, what they want, and why they’re so important to operators and sellers of tours, activities & attractions. By: Anne Failing, Douglas Quinby & Janelle Visser

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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