14 Channel Managers for Experience Operators

An overview of channel management providers focused on the tours, activities and attractions sector, from the Arival Guide to Channel Management

by | 8 December 2023

If you ever get that “there are too many apps on my phone” feeling about your tour company, you are not alone: too many operators are spending too much time managing too many distribution channels. If this sounds familiar to you, it might be time to look into channel management. 

But what is channel management? Do you really need a channel manager? And if so, which one? Channel management refers to the ability to distribute operators’ product availability, rates and inventory across multiple sales channels and receive bookings from connected resellers via a single software connection or service. Our newly released Arival Guide to Channel Management will walk you through exactly what channel management is and how it works, whether it’s right for you, and how to evaluate channel managers for your business.

We reviewed more than two dozen distribution, booking system and channel management providers to develop a matrix of providers, which are listed below. Download the full guide (free to Insider Free and Pro Access Members) here:

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Channel Managers for Tours, Activities and Attractions

Arival evaluated several dozen technology and distribution platforms to develop the list below (more details are included with the channel manager matrix in the full guide). 

Each of the companies listed below offer a channel management or connectivity service that is independent of their booking or ticketing system — meaning that you can use their channel management service without subscribing to the other services they provide — and is currently being used by tour, activity and attraction providers as such.

In addition to the below, there are many booking systems which provide connectivity to multiple distribution channels and provide channel management services for companies using their booking software. Those companies include bookingkit, Checkfront, FareHarbor, The Flybook, Peek, Regiondo, RocketRez, Xola, Zaui, and several others. There are also several experiences marketplaces and resellers, including Holibob, Servantrip, Broadway Inbound, and OTAs which also offer distribution marketplaces. 

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14 Independent Channel Management Providers

Note: Five of the companies listed were partnering sponsors of the report, highlighted in blue below.

BeMyGuest

BeMyGuest is a channel manager for tour, activity and attraction operators based in Singapore, focused primarily on operators in Asia and the Middle East. BeMyGuest also offers a booking system and distribution marketplace.

VISIT WEBSITE

Bokun

Bókun is a channel manager for tour, activity and attraction operators. Based in Iceland, Bókun provides channel management to 25,000 operators globally, and also offers a booking system and distribution marketplace.

VISIT WEBSITE

Gateway Ticketing Systems (Galaxy Connect)

Galaxy Connect is the channel management platform provided by Gateway Ticketing Systems. Based in the U.S., Galaxy Connect reaches a global audience of visitor attractions.

*Report Sponsor

VISIT WEBSITE

GlobalTix

GlobalTix is a channel manager for tour, activity and attraction operators. Based in Singapore, GlobalTix focuses primarily on operators and resellers located in Asia, and connects over 150,000 operators. GlobalTix also offers a booking system.

*Report Sponsor

VISIT WEBSITE

Globick

Globick is a connectivity hub for OTAs and other tour and activity distributors to source activities to access and sell. Based in Barcelona, Spain, Globick has a global geographic presence with over 200,000 suppliers sourced through OTAs. 

*Report Sponsor

VISIT WEBSITE

Ingresso

Ingresso is a channel manager for tour, activity and attraction operators. Based in the U.S., Ingresso primarily focuses on the U.S., U.K. and Asia.

VISIT WEBSITE

Livn

Livn is a connectivity hub and channel manager for tour, activity and attraction operators, booking systems and resellers. Based in Australia, Livn has a global focus with over 100,000 operators connected to its platform.

*Report Sponsor

VISIT WEBSITE

Magpie Travel

Magpie is a U.S.-based channel manager for content (photos and product listings). Magpie clients include tour, activity and attraction operators based primarily in North America and Europe.

VISIT WEBSITE

Priohub

Priohub is a channel manager for tour, activity and attraction operators. Priohub works primarily with operators in Europe and the Middle East, and also offers a booking system and distribution marketplace.

VISIT WEBSITE

Redeam

Redeam is a channel manager for tour, activity and attraction operators. Based in the U.S., Redeam provides channel management to operators primarily in North America, Europe and the Middle East.

VISIT WEBSITE

Rezdy

Rezdy provides channel management to tour, activity and attraction operators on a global scale, connecting 15,000 operators across North America, Europe and Australia/New Zealand. Based in Sydney, Australia, Rezdy also offers a booking system and distribution marketplace.

*Report Sponsor

VISIT WEBSITE

TourCMS

TourCMS is a channel manager for tour and attraction operators. Based in Switzerland, TourCMS offers channel management as well as a booking system to operators primarily in Europe.

VISIT WEBSITE

TrekkSoft

TrekkSoft is a channel manager for tour, activity and attraction operators. Based in Switzerland, TrekkSoft provides services to operators primarily in Europe, and also offers a booking system.

VISIT WEBSITE

Ventrata

Ventrata provides channel management to larger tour and attraction operators. Based in the U.K., Ventrata offers channel management as well as a booking system to operators primarily in Europe and North America.

VISIT WEBSITE

Learn more about each of the above channel managers in the matrix at the end of the Arival Guide to Channel Management, including details of their booking system affiliation and supply and distribution portfolios, as well as a walkthrough of key considerations to keep in mind when evaluating which channel manager to work with. 

Get Your Copy of the Arival Guide to Channel Management 

The Arival Guide to Channel Management: Strategy, Connectivity & Technology is available for free to all Insider Free and Insider Pro Access Members — simply sign up and/or log in and download your copy today.

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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